This has been implemented for a while in version 1.3.103.0 and higher.
Just say "Alexa, ask my Media to play this" and it will play the currently selected album, artist, playlist, or track as selected in the My Media Web User interface
Search found 458 matches
- Sat Dec 02, 2023 10:36 am
- Forum: Feature Requests
- Topic: Play songs by clicking on tracks in the My Media web console
- Replies: 14
- Views: 21932
- Sat Dec 02, 2023 10:31 am
- Forum: Feature Requests
- Topic: Feature plan for 2023
- Replies: 2
- Views: 8068
Re: Feature plan for 2023
Unfortunately we're limited to what Amazon supports. We are a normal skill rather than a music programme skill therefore we cannot be set as a default music service. Due to the technical constraints we're using to play local media, I don't see an easy way to repackage My Media as a music service bec...
- Sat Jul 17, 2021 8:02 am
- Forum: Questions or Issues
- Topic: Can MyMedia play mp3 files not in a standard music library
- Replies: 1
- Views: 6140
Re: Can MyMedia play mp3 files not in a standard music library
Sorry for the delay - you can play any mp3 tracks on your library with My Media. My Media can you use three ways of selecting the tracks to play: 1. Using the ID3 metadata within the tracks; if the tracks don't have this, you can set this within Windows Explorer or using any MP3 tagger program. This...
- Sat Jul 17, 2021 7:48 am
- Forum: Questions or Issues
- Topic: MyMedia on Docker Suddenly Stopped Working
- Replies: 1
- Views: 6148
Re: MyMedia on Docker Suddenly Stopped Working
Apologies for the delay. It looks like the previous instance of the docker container was restarted and the configuration file was not persisted to the new instance of the docker container. My Media's settings should be persisted outside of the docker contianer because otherwise, they will be lost on...
- Mon Jul 12, 2021 8:18 am
- Forum: Questions or Issues
- Topic: Installing ffmpeg
- Replies: 4
- Views: 8579
Re: Installing ffmpeg
The mac os install now can autoinstall a pinned mirror of ffmpeg that we host and test with.
An equivalent on Windows is available here - https://s3.amazonaws.com/bizmodeller/My ... 64-bit.msi which will be promoted to the release page shortly
An equivalent on Windows is available here - https://s3.amazonaws.com/bizmodeller/My ... 64-bit.msi which will be promoted to the release page shortly
- Mon Jul 12, 2021 7:47 am
- Forum: Questions or Issues
- Topic: Other languages
- Replies: 17
- Views: 46591
Re: Other languages
Portuguese is not yet supported but it is planned to be supported soon!
- Sat Jul 03, 2021 7:42 am
- Forum: How-Tos
- Topic: Server with remote power on?
- Replies: 1
- Views: 7867
Re: Server with remote power on?
Not really, but Amazon released a while ago a new feature allowing Wake on LAN support from Alexa's. We aren't sure whether we can apply this to My Media, however it's on our list to investigate.
- Sat Jul 03, 2021 7:41 am
- Forum: How-Tos
- Topic: Shuffling Playlists
- Replies: 1
- Views: 6806
Re: Shuffling Playlists
All countries can enable shuffling by saying "Alexa, ask My Media to turn shuffle mode on".
We are trialling inline shuffle commands in the UK, eg "Alexa, ask My Media to shuffle music by xxxx" and will roll to other countries soon.
We are trialling inline shuffle commands in the UK, eg "Alexa, ask My Media to shuffle music by xxxx" and will roll to other countries soon.
- Sat Jul 03, 2021 7:39 am
- Forum: How-Tos
- Topic: Use My Media and the Windows 10 Alexa App to music from the same computer
- Replies: 9
- Views: 17958
Re: Use My Media and the Windows 10 Alexa App to music from the same computer
So quick update on this - we did test this extensively and it used to work (mid last year), but since then, there looks to have been changes in WIndows 10 security which prevents the local loopback permission trick to work. Therefore as of now, there is no way that the Alexa Windows 10 app can strea...
- Sat Jul 03, 2021 7:37 am
- Forum: How-Tos
- Topic: Can I manually Rename an Album or the songs in the Folder?
- Replies: 1
- Views: 6537
Re: Can I manually Rename an Album or the songs in the Folder?
Thanks for the post. For clarity - My Media does not use the file folder name at all, for anything. It is not considered 'good' metadata given the permutations of encoding album/track/artist combinations. We use filename as a last resort for the track name unless one is provided in the ID3 metadata....
- Sat Jul 03, 2021 7:32 am
- Forum: Feature Requests
- Topic: audiobook support
- Replies: 5
- Views: 15072
Re: audiobook support
Understand the issue and we've raised in our Jira backlog. The issue is partly out of our control (not that helps) - we don't get periodic updates from the Alexa API during playbook. We only get updates on key events such as Pause and Stop, which is what we are already hooking into to save the posit...
- Sat Jul 03, 2021 7:29 am
- Forum: Feature Requests
- Topic: Disable Song Intro in Settings
- Replies: 4
- Views: 8139
Re: Disable Song Intro in Settings
The "Alexa, turn off song id" only works for Alexa native streaming; we have a bug already open to allow the song introduction to be configurable within My Media
- Sat Jul 03, 2021 7:25 am
- Forum: Questions or Issues
- Topic: Repeats track and then stops
- Replies: 2
- Views: 6717
Re: Repeats track and then stops
We have had this reported by several users so you are not alone. We can't reproduce it. We opened a case with Amazon and for several weeks tried to work with them to resolve the issue with one customer who was experiencing it. Each time, Amazon would ask the user to provide a debug level log from th...
- Sat Jul 03, 2021 7:22 am
- Forum: Questions or Issues
- Topic: I can't find my existing mapped drives within My Media for Alexa on Windows
- Replies: 2
- Views: 8931
Re: I can't find my existing mapped drives within My Media for Alexa on Windows
This is a bug which we have now fixed and will be available in the next release. We only show drive letters from D: through to Z: when trying to map a new network path. This shouldn't impact most users as you can choose any drive letter, however, it can make mapping iTunes library paths seamlessly s...
- Sat Jul 03, 2021 7:18 am
- Forum: Questions or Issues
- Topic: Is there anyone left here ?
- Replies: 16
- Views: 17886
Re: Is there anyone left here ?
We are still here; we are still developing My Media, however, we set this forum up with a community driven support model in mind. However, I acknowledge, we do not contribute in here anyway as much as we should and for that I apologise. If you have technical issues, please reach our to our support e...
- Sat Jan 09, 2021 8:10 am
- Forum: Questions or Issues
- Topic: Playlists suddenly showing 0 tracks, but songs, albums, artists are ok
- Replies: 6
- Views: 8572
Re: Playlists suddenly showing 0 tracks, but songs, albums, artists are ok
Hi,
this was a bug that creeped into 1.3.136.0. It has been resolved in 1.3.141.0 which is the #latest docker tagged version,
thanks and apologies for the inconvenience
this was a bug that creeped into 1.3.136.0. It has been resolved in 1.3.141.0 which is the #latest docker tagged version,
thanks and apologies for the inconvenience
- Sun Oct 11, 2020 3:43 pm
- Forum: Questions or Issues
- Topic: 'Enable Via Push' - is it MP3 only?
- Replies: 2
- Views: 5778
Re: 'Enable Via Push' - is it MP3 only?
Yes - this is a current limitation which are we working to resolve, thanks
- Sun Oct 11, 2020 3:42 pm
- Forum: Questions or Issues
- Topic: When I request music via My Media, I just get silence
- Replies: 9
- Views: 28336
Re: When I request music via My Media, I just get silence
Hi, If you are using Windows Firewall and the firewall rules are missing, please just reinstall My Media as this will recreate the firewall entries (and you won't lose your settings in the app). If this still doesn't work then you need to create a port forwarding rule for TCP port 52050 and this has...
- Sun Oct 11, 2020 3:38 pm
- Forum: Questions or Issues
- Topic: Playlists just stop playing at random
- Replies: 4
- Views: 8051
Re: Playlists just stop playing at random
"Enable Replay Gain" only shows up when you click Enable Transcoding on the Settings tab. The reason we asked is because we wanted to know whether it was a transcoding only issue or not; i.e. we were not recommending you enable 'Replain Gain' in order to solve this, was just a diagnostic step.
- Sun Oct 11, 2020 3:32 pm
- Forum: How-Tos
- Topic: Use My Media and the Windows 10 Alexa App to music from the same computer
- Replies: 9
- Views: 17958
Re: Use My Media and the Windows 10 Alexa App to music from the same computer
Can you look at the MyMediaForAlexa.log file at the time you request the track and post the lines from the few seconds before to a few seconds after? thx
- Tue Aug 25, 2020 7:18 pm
- Forum: Questions or Issues
- Topic: Unable to launch the MyMedia UI from my RaspberryPi server
- Replies: 1
- Views: 5453
Re: Unable to launch the MyMedia UI from my RaspberryPi server
hi,
please can you post the output of the following:
Thanks
please can you post the output of the following:
Code: Select all
ls -ltra /home/pi/.config
- Tue Aug 25, 2020 10:08 am
- Forum: Questions or Issues
- Topic: Deleting a Server
- Replies: 2
- Views: 5714
Re: Deleting a Server
Yep - you need to uninstall My Media from the old computer (assuming it's still running), otherwise it will reappear on the server list.
- Thu Aug 13, 2020 8:59 pm
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
Jaffo - please can you try this pre-release for arm QNAPs: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.134.0/MyMediaAlexa_1.3.134.0_arm-x41.qpkg If you have an amd64 QNAP it will take a little longer. Once upgraded, you will need to refresh your artwork - there's a new button in...
- Wed Aug 12, 2020 6:00 am
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
Strange, we have sent two emails to the two different email addresses we found for you (inc the one registered with the forum). Please can you email support [at] mymediaalexa.com in case we have the wrong address. Or please check your spam folder. Thx
- Tue Aug 11, 2020 6:02 am
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
Re qnap - we have identified the issue and are working on a fix.
Philippe’s issue - we have mailed him separately to get some additional info, hopefully we can resolve.
Thanks for your patience
Philippe’s issue - we have mailed him separately to get some additional info, hopefully we can resolve.
Thanks for your patience
- Mon Aug 10, 2020 8:10 pm
- Forum: Questions or Issues
- Topic: Release note ?
- Replies: 4
- Views: 7105
Re: Release note ?
We update release notes when we release official versions. We release interim versions for specific bug fixes but don't update these on our main download pages or update the release notes. Our docker images are an exception - they are all still marked as beta in our website and by default we direct ...
- Mon Aug 10, 2020 7:50 pm
- Forum: Questions or Issues
- Topic: Classical music tags?
- Replies: 4
- Views: 8560
Re: Classical music tags?
Thanks for your interest. Currently you cannot request music by composer, just by genre, album, artist, track and playlist. We are likely to add this in the future if there is sufficient demand.
- Mon Aug 10, 2020 7:49 pm
- Forum: Questions or Issues
- Topic: Classical music tags?
- Replies: 4
- Views: 8560
Re: Classical music tags?
Thanks for your interest. Currently you cannot request music by composer, just by genre, album, artist, track and playlist. We are likely to add this in the future if there is sufficient demand.
- Sat Aug 08, 2020 8:24 pm
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
Thanks for the logs. As per mails, this was a specific issue on Linux / Mac versions of My Media where we only search for folder.jpg, folder.png, etc in lower case. In this case the cover art was in Folder.jpg with a capital F. This is now fixed in 1.3.133.0, available here: pi: https://bizmodeller....
- Sat Aug 08, 2020 4:18 pm
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
ok thanks - the good news (at least for us) is that it's consistently not showing in the console as well as the Show; I thought it was more an intermittent issue showing the artwork to the Show. Can you humour me and pls select Madness - Our House in the Songs tab and then Reindex. Then send us (via...
- Sat Aug 08, 2020 2:54 pm
- Forum: Questions or Issues
- Topic: Persist Preferences.xml on docker upgrades
- Replies: 1
- Views: 7502
Re: Persist Preferences.xml on docker upgrades
Sorry missed this one (and realize it's over a year), however, for other users who come across it: We provide a volume mapping for /datadir which is used to store both preferences, watch folder metadata and the library database. This should be mapped to a volume outside the container if you are usin...
- Sat Aug 08, 2020 2:52 pm
- Forum: Questions or Issues
- Topic: Accessing Server WITHOUT Alexa?
- Replies: 1
- Views: 5153
Re: Accessing Server WITHOUT Alexa?
Not possible just yet but is definitely something we are planning to add as the web interface is already available on your network so adding a "stream here" button wouldn't be too taxing.
- Sat Aug 08, 2020 8:28 am
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
BTW - one thing - we only re-read the folder.jpg / folder.png file on file import. So you will need to click 'Reindex' on the Songs tab if you change the folder.??? file. This is less than ideal so perhaps we should reread this dynamically on request however for performance reasons we precache the i...
- Sat Aug 08, 2020 8:04 am
- Forum: Questions or Issues
- Topic: Cover art not showing on Amazon show 8
- Replies: 34
- Views: 494463
Re: Cover art not showing on Amazon show 8
ok trying to sort this. Can you make some requests and let me know:
1. the approx UTC timestamp
2. track name
3. whether it showed artwork or not on the Now Playing tab of the web console
4. whether it showed artwork or not on the Now Playing tab on the Echo Show
4 or 5 should be enough. Thx
1. the approx UTC timestamp
2. track name
3. whether it showed artwork or not on the Now Playing tab of the web console
4. whether it showed artwork or not on the Now Playing tab on the Echo Show
4 or 5 should be enough. Thx
- Thu Aug 06, 2020 6:32 pm
- Forum: Feature Requests
- Topic: Export playcounts to MediaMonkey
- Replies: 1
- Views: 6285
Re: Export playcounts to MediaMonkey
Awesome
thanks for sharing ![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
- Thu Aug 06, 2020 6:31 pm
- Forum: Feature Requests
- Topic: File Scanning
- Replies: 1
- Views: 6408
Re: File Scanning
Not currently - you can disable the scheduled job, but not the initial one.
We can add this.
We can add this.
- Thu Aug 06, 2020 6:29 pm
- Forum: Feature Requests
- Topic: Mixed Language Suggestion
- Replies: 1
- Views: 6294
Re: Mixed Language Suggestion
This is a great point. Currently we do some pretty complicated stuff to guess which language is being uttered and find the best match.
Will muse on this and revert
thanks
Will muse on this and revert
thanks
- Thu Aug 06, 2020 4:46 pm
- Forum: Questions or Issues
- Topic: Some files not indexing
- Replies: 9
- Views: 15314
Re: Some files not indexing
Which OS are you using? NOte there was a typo in the Windows download link, now corrected. You should just repeat the install process as per a fresh install, however, My Media will just upgrade and keep all your watch folders/settings in place.
- Thu Aug 06, 2020 4:43 pm
- Forum: Questions or Issues
- Topic: My Media in stereo on pair of echo 2 speakers?
- Replies: 19
- Views: 22992
Re: My Media in stereo on pair of echo 2 speakers?
ok thanks @Micky.
Based on this and feedback from other users, please can users who are having issues with this please try again? If it doesn't work, then please unlink then recreate your stereo pair in the Alexa app and try again as this has worked for users who have contacted us via email.
Based on this and feedback from other users, please can users who are having issues with this please try again? If it doesn't work, then please unlink then recreate your stereo pair in the Alexa app and try again as this has worked for users who have contacted us via email.
- Thu Aug 06, 2020 4:40 pm
- Forum: How-Tos
- Topic: Alexa Routine
- Replies: 12
- Views: 17191
Re: Alexa Routine
This feature is now available for pre-release using this version: Windows: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.131.0/MyMediaForAlexa.1.3.131.0.64-bit.msi Mac OS: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.131.0/MyMediaForAlexa.1.3.131.0.dmg PI: http...
- Tue Aug 04, 2020 6:32 pm
- Forum: Questions or Issues
- Topic: My Media in stereo on pair of echo 2 speakers?
- Replies: 19
- Views: 22992
Re: My Media in stereo on pair of echo 2 speakers?
We've had users report that it stopped working and then started working again after a few days, so this may be subject to firmware versions updates.
Please can users post their firmware versions here identifying whether it is or isn't working so we can try to spot a trend?
thanks
Please can users post their firmware versions here identifying whether it is or isn't working so we can try to spot a trend?
thanks
- Tue Aug 04, 2020 6:28 pm
- Forum: Questions or Issues
- Topic: Some files not indexing
- Replies: 9
- Views: 15314
Re: Some files not indexing
This is now implemented and available for prerelease testing. Mac OS: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.131.0/MyMediaForAlexa.1.3.131.0.dmg Windows 64-bit: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.131.0/MyMediaForAlexa.1.3.131.0.64-bit.msi Pi: h...
- Mon Aug 03, 2020 8:23 pm
- Forum: Feature Requests
- Topic: Folders to playlists
- Replies: 2
- Views: 7351
Re: Folders to playlists
This is already supported. Just create another watch folder over the sub-folder that is the root of the folders you want to form your playlist. Then edit the Label to be the playlist name you want.
Then you can use Alexa, ask My Media to play my xxxxx playlist where xxxx is the label name.
Then you can use Alexa, ask My Media to play my xxxxx playlist where xxxx is the label name.
- Mon Aug 03, 2020 8:21 pm
- Forum: How-Tos
- Topic: Audiobooks
- Replies: 3
- Views: 29623
Re: Audiobooks
both your assumptions are correct. It will be automatically tagged based on genre ("Audiobook", "Audio book", "Comedy", "Radio Drama") or if the extension is m4b. If anyone has a more reliably way of detecting audio books (there seems to be no standard) then please let us know! Watch Folder auto gen...
- Mon Aug 03, 2020 8:17 pm
- Forum: Feature Requests
- Topic: save the playlist you are listening to
- Replies: 4
- Views: 9833
Re: save the playlist you are listening to
hmm - it's technically possible but trying to understand the motivation as the 500 tracks it chooses is purely a random selection and therefore what would we call it? Everytime you open My Media it will choose another 500 tracks to queue. Just not sure how often people want want the 500 tracks to be...
- Mon Aug 03, 2020 7:49 pm
- Forum: Feature Requests
- Topic: Include (private or local) Audiostreams/Radiostations
- Replies: 1
- Views: 6298
Re: Include (private or local) Audiostreams/Radiostations
This should already be possible, at least with later versions of My Media - since 1.3.104.0 although it will depend on the format of the web stream. In the playlist tab, there should be a button called 'Create Web Stream'. This can take an http address for a custom radio web stream / ice cast stream.
- Mon Aug 03, 2020 7:46 pm
- Forum: Questions or Issues
- Topic: My Media in stereo on pair of echo 2 speakers?
- Replies: 19
- Views: 22992
Re: My Media in stereo on pair of echo 2 speakers?
nope - it's regressed for at least some users. We haven't made any changes ourside. This looks like an Amazon regression in a firmware update. Some users have confirmed it's just My Media affected as other services that aren't "first party" skills are also impacted. We've raised a support ticket wit...
- Mon Aug 03, 2020 7:44 pm
- Forum: Questions or Issues
- Topic: How to restore Alexa My media playlist
- Replies: 2
- Views: 5358
Re: How to restore Alexa My media playlist
Was it an in-place upgrade or a clear / reinstall / restore?
Did you have to reinstall My Media after the upgrade?
Did you have to reinstall My Media after the upgrade?
- Sun Aug 02, 2020 8:45 pm
- Forum: Questions or Issues
- Topic: Sorry I’m having trouble with accessing your my media skill right now
- Replies: 5
- Views: 7877
Re: Sorry I’m having trouble with accessing your my media skill right now
Thanks for the timings and the update,
We’ve put a fix in which should hopefully resolve this issue
Please can you let me know if you hit it again over the next few days/week?
Many thanks,
We’ve put a fix in which should hopefully resolve this issue
Please can you let me know if you hit it again over the next few days/week?
Many thanks,
- Sun Jul 26, 2020 7:50 pm
- Forum: Questions or Issues
- Topic: Sorry I’m having trouble with accessing your my media skill right now
- Replies: 5
- Views: 7877
Re: Sorry I’m having trouble with accessing your my media skill right now
Time stamp and time zone pls
- Sun Jul 26, 2020 7:50 pm
- Forum: Questions or Issues
- Topic: Sorry I’m having trouble with accessing your my media skill right now
- Replies: 5
- Views: 7877
Re: Sorry I’m having trouble with accessing your my media skill right now
Hi
Can you try again and let us know the exact time stamp of your request and the amazon account that echo is paired with for the skill? Pls email us those details and we can trace the skill invocation
Thanks
Can you try again and let us know the exact time stamp of your request and the amazon account that echo is paired with for the skill? Pls email us those details and we can trace the skill invocation
Thanks
- Sun Jul 26, 2020 7:47 pm
- Forum: Questions or Issues
- Topic: Qnap NAS: My Media for Alexa could not connect....
- Replies: 13
- Views: 16716
Re: Qnap NAS: My Media for Alexa could not connect....
Nope it should be seamlessmogodon wrote: ↑Tue Jul 07, 2020 3:16 pmIf I install this .qpkg, 1.3.129.0 (x86_64) over my existing version* will it lose the database?
*
Existing Version: 1.3.122.0 (x86_64)
https://www.qnapclub.eu/en/qpkg/705
- Sun Jul 26, 2020 2:43 pm
- Forum: Questions or Issues
- Topic: When I request music via My Media, I just get silence
- Replies: 9
- Views: 28336
Re: When I request music via My Media, I just get silence
FYI above post has been updated since finding another known reason for this - Windows 10 loopback disabling for the Windows 10 Alexa app.
- Sun Jul 26, 2020 2:41 pm
- Forum: How-Tos
- Topic: Use My Media and the Windows 10 Alexa App to music from the same computer
- Replies: 9
- Views: 17958
Use My Media and the Windows 10 Alexa App to music from the same computer
My Media can be used to trigger Alexa to stream your local music from a Windows 10 computer running the Windows 10 Alexa App. However, if you are trying to play music from the same computer you are running the Windows 10 Alexa App on, you may receive a yellow failure message: The error code was: MED...
- Mon Jul 13, 2020 7:49 pm
- Forum: Questions or Issues
- Topic: replay gain setting
- Replies: 4
- Views: 7679
Re: replay gain setting
We’ve reviewed your logs and the strange thing is that it doesn’t look like Replay Gain was switched on for any of the tracks played, covering the period 1st June to 14 June. I’ll assume you had it switched on at some point during this time which suggests the setting isn’t applying properly. Can you...
- Sat Jul 04, 2020 9:03 pm
- Forum: Questions or Issues
- Topic: Qnap NAS: My Media for Alexa could not connect....
- Replies: 13
- Views: 16716
Re: Qnap NAS: My Media for Alexa could not connect....
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
- Sat Jul 04, 2020 9:01 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: [SOLVED] I'm getting "My Media for Alexa could not connect....
@Jaffo -this looks like an unrelated issue. We've seen this before when cookies are not enabled on your browser. Can you try another browser or try in an incognito session to clear existing cookies. You will need to navigate back to http://localhost:52051 before you start.
- Sat Jul 04, 2020 8:58 pm
- Forum: Questions or Issues
- Topic: My Media for Alexa being discontinued?
- Replies: 16
- Views: 25439
Re: My Media for Alexa being discontinued?
Yup just replied, apologies for delay. The issue is due to illegal characters in one of the albums: Now That ^Y 's What I Call Music 94 My Media shouldn't be breaking on this, so we'll raise a bug to fix it, however, in the meantime fixing the Album metadata for this album should resolve th...
- Sun Jun 28, 2020 8:06 pm
- Forum: Questions or Issues
- Topic: My Media for Alexa being discontinued?
- Replies: 16
- Views: 25439
Re: My Media for Alexa being discontinued?
Can you zip and email us your MyMediaForAlexa.log file as well as the generated iTunes XML file please? Then we can take a look. TIA
- Sun Jun 28, 2020 8:04 pm
- Forum: Questions or Issues
- Topic: [SOLVED]Where's all my stuff?
- Replies: 1
- Views: 4984
Re: Where's all my stuff?
1. Not sure but the way to debug this is to look at the Watch Folder logs - this will include a log of how the playlists have been processed. Click on the 'logs' icon next to the Playlist: Screenshot 2020-06-28 at 21.02.04.png 2. Yes, WMA files are not indexed by default; you need to install ffmpeg ...
- Sun Jun 28, 2020 8:00 pm
- Forum: Questions or Issues
- Topic: need support license issue
- Replies: 3
- Views: 5742
Re: need support license issue
Apologies for delays in replying. re multi server; the way this works is as follows: 1. You install My Media on multiple computers and My Media can index the content on the local computer 2. You can install the My Media skill on one Alexa or multiple Alexa devices using your Amazon email address 3. ...
- Sun Jun 28, 2020 7:54 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: [SOLVED] I'm getting "My Media for Alexa could not connect....
For QNAP users, please update to these builds: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMediaAlexa_1.3.129.0_x86_64.qpkg https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMediaAlexa_1.3.129.0_arm-x41.qpkg We've tested these with another user who...
- Sun Jun 28, 2020 7:53 pm
- Forum: Questions or Issues
- Topic: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
- Replies: 10
- Views: 13033
Re: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
Also, as per other threads; if you are using QNAP please update to the following packages: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMediaAlexa_1.3.129.0_x86_64.qpkg https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMediaAlexa_1.3.129.0_arm-x41.q...
- Sun Jun 28, 2020 7:52 pm
- Forum: Questions or Issues
- Topic: Qnap NAS: My Media for Alexa could not connect....
- Replies: 13
- Views: 16716
Re: Qnap NAS: My Media for Alexa could not connect....
HI, We've built our own QNAP package now which will soon be available on our website; for now please use these links: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMediaAlexa_1.3.129.0_x86_64.qpkg https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.129.0/MyMed...
- Sun Jun 28, 2020 7:47 pm
- Forum: How-Tos
- Topic: How to use Playlists
- Replies: 0
- Views: 11990
How to use Playlists
My Media for Alexa supports indexing five types of playlist: 1. iTunes / Apple Music Playlists 2. M3U/PLS File based Playlists 3. My Media Managed Playlists 4. Internet Playlists 5. Watch Folder Pseudo Playlists You can play any imported playlist the same way, eg: "Alexa, ask My Media to play my xxx...
- Sun Jun 28, 2020 7:38 pm
- Forum: Questions or Issues
- Topic: replay gain setting
- Replies: 4
- Views: 7679
Re: replay gain setting
Can you check the My Media for Alexa log files (in ~/.MyMediaForAlexa/MyMediaForAlexa.log) when you play a track and see whether ffmpeg is being spawned and the command line arguments being passsed to it?
Or alternatively, drop us an email at our support email address and we can take a look, thx
Or alternatively, drop us an email at our support email address and we can take a look, thx
- Wed Jun 24, 2020 8:33 pm
- Forum: Questions or Issues
- Topic: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
- Replies: 10
- Views: 13033
Re: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
ok thanks for the heads up. For completeness then, these instructions should work: On Linux, try updating then clearing the certificate cache: sudo apt-get install ca-certificates sudo update-ca-certifcates rm ~/.config/.mono/certs/Trust/* Then restart My Media with: sudo systemctl restart mymedia …...
- Tue Jun 23, 2020 8:58 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: [SOLVED] I'm getting "My Media for Alexa could not connect....
ok thanks - please try this version now: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.127.0/MyMediaAlexa_1.3.127.0_arm-x41.qpkg https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.127.0/MyMediaAlexa_1.3.127.0_x86_64.qpkg Please let me know if they work better thanks,
- Tue Jun 23, 2020 9:01 am
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
- Mon Jun 22, 2020 2:53 pm
- Forum: Questions or Issues
- Topic: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
- Replies: 10
- Views: 13033
Re: Different error on Linux (not RPi) due to Amazon certificate?
Can you zip and email us your latest logs? That’s really strange.
Are your os level certs up to date in /etc/ssl/certs ?
When My Media restarts it rereads your os level trusted ca certs and reimported then into the .config/.mono/certs/Trust directory
Are your os level certs up to date in /etc/ssl/certs ?
When My Media restarts it rereads your os level trusted ca certs and reimported then into the .config/.mono/certs/Trust directory
- Mon Jun 22, 2020 6:49 am
- Forum: Questions or Issues
- Topic: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
- Replies: 10
- Views: 13033
Re: Different error on Linux (not RPi) due to Amazon certificate?
For QNAP users, please can you update the app on your QNAP to one of the following depending on whether you need ARM or x64:
https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg
https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg
Please let us know if this resolves the issue,
Thx
https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg
https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg
Please let us know if this resolves the issue,
Thx
- Mon Jun 22, 2020 6:48 am
- Forum: Questions or Issues
- Topic: [SOLVED] Different error on Linux (not RPi) due to Amazon certificate?
- Replies: 10
- Views: 13033
Re: Different error on Linux (not RPi) due to Amazon certificate?
On Linux, try updating then clearing the certificate cache:
sudo apt-get install ca-certificates
then
rm ~/.config/.mono/certs/Trust/*
Then restart My Media with:
sudo systemctl restart mymedia
… or ...
sudo initctl restart mymedia
Depending on whether you are running systemctl,
sudo apt-get install ca-certificates
then
rm ~/.config/.mono/certs/Trust/*
Then restart My Media with:
sudo systemctl restart mymedia
… or ...
sudo initctl restart mymedia
Depending on whether you are running systemctl,
- Sun Jun 21, 2020 9:18 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: [SOLVED] I'm getting "My Media for Alexa could not connect....
Hi, Hopefully we have resolved this issue. Please can you update the app on your QNAP to one of the following depending on whether you need ARM or x64: https://bizmodeller.s3.amazonaws.com/MyMediaForAlexa/Release+1.3.126.0/MyMediaAlexa_1.3.126.0_arm-x41.qpkg https://bizmodeller.s3.amazonaws.com/MyMe...
- Sat May 30, 2020 3:53 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: I'm getting "My Media for Alexa could not connect....
This issue should now be resolved; please reply if you are still experiencing issues
- Sat May 30, 2020 3:52 pm
- Forum: Questions or Issues
- Topic: mymedia on raspberry pi stopped working
- Replies: 4
- Views: 10300
Re: mymedia on raspberry pi stopped working
This issue should now be resolved; please reply if you are still experiencing issues
- Sat May 30, 2020 3:52 pm
- Forum: Questions or Issues
- Topic: [SOLVED] MyMedia Server Stopped working
- Replies: 3
- Views: 6964
Re: MyMedia Server Stopped working
This issue should now be resolved; please reply if you are still experiencing issues
- Sat May 30, 2020 3:15 pm
- Forum: Questions or Issues
- Topic: [SOLVED] MyMedia Server Stopped working
- Replies: 3
- Views: 6964
Re: MyMedia Server Stopped working
Unfortunately there’s an issue with the Raspberry Pi / Linux version of My Media. This is due to a change of Amazon’s SSL certificates we believe occurred today. We’re actively working on a fix and anticipate having a resolution within the next few hours - we’ll email you again then, Apologies for t...
- Sat May 30, 2020 3:14 pm
- Forum: Questions or Issues
- Topic: [SOLVED] I'm getting "My Media for Alexa could not connect....
- Replies: 17
- Views: 35285
Re: I'm getting "My Media for Alexa could not connect....
Unfortunately there’s an issue with the Raspberry Pi / Linux version of My Media. This is due to a change of Amazon’s SSL certificates we believe occurred today. We’re actively working on a fix and anticipate having a resolution within the next few hours - we’ll email you again then, Apologies for t...
- Sat May 30, 2020 3:13 pm
- Forum: Questions or Issues
- Topic: mymedia on raspberry pi stopped working
- Replies: 4
- Views: 10300
Re: mymedia on raspberry pi stopped working
Unfortunately there’s an issue with the Raspberry Pi / Linux version of My Media. This is due to a change of Amazon’s SSL certificates we believe occurred today. We’re actively working on a fix and anticipate having a resolution within the next few hours - we’ll email you again then, Apologies for t...
- Mon May 25, 2020 4:14 pm
- Forum: Questions or Issues
- Topic: Some files not indexing
- Replies: 9
- Views: 15314
Re: Some files not indexing
The issue is the file extension is .aiff whereas My Media looks for .aif. We are fixing this and will update shortly
- Mon May 25, 2020 4:12 pm
- Forum: Questions or Issues
- Topic: Playlists just stop playing at random
- Replies: 4
- Views: 8051
Re: Playlists just stop playing at random
Sounds like My Media can’t stream data quickly enough to your Alexa. This usually happens when transcoding on an underpowered computer.
Can we check:
1 are these all mp3 files?
2 do you have the “Enable Replay Gain” setting switched on?
Thanks
Ed
Can we check:
1 are these all mp3 files?
2 do you have the “Enable Replay Gain” setting switched on?
Thanks
Ed
- Sun May 24, 2020 7:06 am
- Forum: How-Tos
- Topic: Playlists?
- Replies: 1
- Views: 6934
Re: Playlists?
If these are in two different folders, then add both folders separately as Watch Folders. Then update the label within my Media for the Watch Folder to whatever you like, eg 'songs' or 'voice recordings' Then ask: Alexa, ask my Media to play my songs playlist Alexa, ask my media to play my voice rec...
- Sat May 23, 2020 5:59 am
- Forum: Questions or Issues
- Topic: Creating & Reading .m3u Playlist
- Replies: 5
- Views: 8582
Re: Creating & Reading .m3u Playlist
So it’s the URI encoding that is breaking it. My understanding of the spec is that filename in playlist files should be plain file names not URI encoded ones.
That said we could look at falling back to find a uri encoded path if finding the plain text one failed.
Let me try to reproduce
That said we could look at falling back to find a uri encoded path if finding the plain text one failed.
Let me try to reproduce
- Sun May 17, 2020 9:22 pm
- Forum: Questions or Issues
- Topic: alexa MyMedia doesnt understand STOP
- Replies: 4
- Views: 8921
Re: alexa MyMedia doesnt understand STOP
Skip track still works - are people still having issues with it?
The only device we're aware that does have issues with Skipping are Sonos devices as they aren't supporting the Alexa API fully as far as we are aware (despite raising support tickets to Sonos)
The only device we're aware that does have issues with Skipping are Sonos devices as they aren't supporting the Alexa API fully as far as we are aware (despite raising support tickets to Sonos)
- Sun May 17, 2020 9:21 pm
- Forum: Questions or Issues
- Topic: My Media for Alexa being discontinued?
- Replies: 16
- Views: 25439
Re: My Media for Alexa being discontinued?
In case peeps are searching for it, we updated My Media for Alexa a month or so back to support the Apple Music app in Catalina replacing iTunes.
- Sun May 17, 2020 9:14 pm
- Forum: How-Tos
- Topic: Alexa Routine
- Replies: 12
- Views: 17191
Re: Alexa Routine
Don't think we would get any data from the routine itself. However we would get a device id, so it could be made device specific in the user experience doesn't get too clumsy ....
- Sun May 17, 2020 9:11 pm
- Forum: Questions or Issues
- Topic: Song repeats in playlist
- Replies: 10
- Views: 12280
Re: Song repeats in playlist
Which device are you playing on - is this a Sonos?
If so, this is a known issue with Sonos devices which we have raised to Sonos to resolve,
If so, this is a known issue with Sonos devices which we have raised to Sonos to resolve,
- Sun May 17, 2020 9:07 pm
- Forum: Questions or Issues
- Topic: Using a remote server
- Replies: 1
- Views: 4530
Re: Using a remote server
Firewall NAT should be a bit more reliable as it's a lot more simple. If this doesn't work then it's usually firewall related; if it's running in Azure you'll need an Azure f/w rule as well as one on the local server. If you can send us an email with logs then we can look into this more. Enable via ...
- Sun May 17, 2020 9:04 pm
- Forum: Questions or Issues
- Topic: Sound output to PC speakers not Alexa?
- Replies: 2
- Views: 5826
Re: Sound output to PC speakers not Alexa?
Hi,
this isnt' a feature of the product at this time, however it's something we have been thinking about adding if there's enough support. So let us know if this is useful to other users too
Thanks
this isnt' a feature of the product at this time, however it's something we have been thinking about adding if there's enough support. So let us know if this is useful to other users too
Thanks
- Sun May 17, 2020 9:02 pm
- Forum: Feature Requests
- Topic: Add Hyperlinks to Search Results
- Replies: 2
- Views: 7674
Re: Add Hyperlinks to Search Results
Cool feature request; so you mean on the artist and album drill downs, to hyperlink back. Makes sense.
Plus checkboxes on these same screens the same way we have them on the Songs tab?
Will look to get these added, thanks
Plus checkboxes on these same screens the same way we have them on the Songs tab?
Will look to get these added, thanks
- Tue May 12, 2020 7:14 am
- Forum: How-Tos
- Topic: Alexa Routine
- Replies: 12
- Views: 17191
Re: Alexa Routine
We're working on adding functionality that will let you choose which playlist is played when you open the My Media skill by default. At the moment it plays all tracks; but we'll add an option where you can choose a sepcific playlist instead. This will improve the experience with Alexa Routines as th...
- Sun May 10, 2020 10:53 pm
- Forum: Questions or Issues
- Topic: Tracks restarting on their own
- Replies: 4
- Views: 7790
Re: Tracks restarting on their own
BTW we have a lot of users who are finding stereo pairs now works. Multiroom is still not supported though.
- Sun May 10, 2020 10:50 pm
- Forum: Questions or Issues
- Topic: Port 52050 Usage
- Replies: 1
- Views: 4711
Re: Port 52050 Usage
Currently this port is fixed, however we will look to allow this to be modified via config in the future, thx
- Mon Jul 22, 2019 8:43 pm
- Forum: How-Tos
- Topic: Access My Media from a device on the internet / outside your network
- Replies: 2
- Views: 12360
Re: Access My Media from a device on the internet / outside your network
We don't expose the My Media User Interface over port 52051; only music streaming. This provides additional security as the administrative controls aren't exposed. However, accessing media via Alexa should work from your father's home. Is this not the case?
- Mon Jul 22, 2019 8:12 pm
- Forum: Questions or Issues
- Topic: alexa MyMedia doesnt understand STOP
- Replies: 4
- Views: 8921
Re: alexa MyMedia doesnt understand STOP
Try this again now please - this should be resolved.
- Mon Jul 22, 2019 8:11 pm
- Forum: Questions or Issues
- Topic: My Media for Alexa being discontinued?
- Replies: 16
- Views: 25439
Re: My Media for Alexa being discontinued?
We are still here and supporting My Media - including testing multiroom audio support.
We are also working on some great new features so stay tuned; a smaller maintenance release will be out soon.
We are also working on some great new features so stay tuned; a smaller maintenance release will be out soon.
- Wed May 22, 2019 8:24 pm
- Forum: How-Tos
- Topic: How to restart My Media daemon
- Replies: 0
- Views: 13810
How to restart My Media daemon
The easiest way to restart My Medai for Alexa is to restart your computer. If this isn’t convenient please follow these instructions to restart the My Media for Alexa daemon on different operating systems: Windows - please restart your computer or alternatively restart the My Media Windows Service b...
- Thu Jan 17, 2019 9:47 pm
- Forum: Questions or Issues
- Topic: HowTo for Update?
- Replies: 4
- Views: 9108
Re: HowTo for Update?
Think we've resolved this via email support? The issue was that the update was done under a different pi user account to the original installation which caused a blank configuration to be used and thus a unique My Media server GUID to be created. Solution was to uninstall then reinstall under the or...
- Thu Jan 17, 2019 9:45 pm
- Forum: Questions or Issues
- Topic: Please help with Echo Link
- Replies: 4
- Views: 9645
Re: Please help with Echo Link
My Media doesn't currently support the Echo Link as Amazon's haven't enabled the necessary APIs to allow Third Party skills to stream to other speakers. As soon as Amazon support it, we'll endeavour to support it.
- Thu Jan 17, 2019 9:18 pm
- Forum: Questions or Issues
- Topic: Alexa reported an error streaming the track. MEDIA_ERROR_UNKNOWN. If this happens on every track, please...
- Replies: 3
- Views: 9472
Re: Alexa reported an error streaming the track. MEDIA_ERROR_UNKNOWN. If this happens on every track, please...
What type of device are you trying to stream from?
- Mon Jan 14, 2019 9:49 pm
- Forum: Questions or Issues
- Topic: How to fix Firewall error? (Avast Firewall)
- Replies: 3
- Views: 7693
Re: How to fix Firewall error? (Avast Firewall)
With help from mjatkey, we've posted a guide for Avast firewall users here: https://www.mymediaalexa.com/home/mymedia_avast
- Mon Jan 14, 2019 9:46 pm
- Forum: Questions or Issues
- Topic: Scan fails to find music
- Replies: 1
- Views: 5844
Re: Scan fails to find music
Have you had a look at viewtopic.php?f=15&t=4150 ?
- Mon Jan 14, 2019 9:45 pm
- Forum: Feature Requests
- Topic: Adding play folders
- Replies: 2
- Views: 9454
Re: Adding play folders
Not familiar with PowerAmp - what's the concept of a play folder and how is it different from a Watch Folder in My Media?
- Mon Jan 14, 2019 9:44 pm
- Forum: How-Tos
- Topic: Playlist's
- Replies: 1
- Views: 8504
Re: Playlist's
Yes - My Media will automatically consume m3u and wpl playlists. As long as they are within a Watch Folder, then My Media will automatically scan and import them. My Media will use the filename as the playlist name so you can then request them with:
Alexa, ask My Media to play my xxxxx playlist
Alexa, ask My Media to play my xxxxx playlist
- Mon Jan 14, 2019 9:42 pm
- Forum: Feature Requests
- Topic: Stereo pairing
- Replies: 9
- Views: 14707
Re: Stereo pairing
Possibly .... we may be close to having something for this. Will advise more later
- Mon Jan 14, 2019 9:39 pm
- Forum: Questions or Issues
- Topic: Shuffle Mode - per device or server?
- Replies: 1
- Views: 6229
Re: Shuffle Mode - per device or server?
Currently shuffle and loop mode are set on a per Amazon account basis. So yes, using family sharing would get over this. We're also in the process of expanding the intents to allow you to say "Shuffle tracks by xxxx" vs "Play tracks by xxxx" to differentiate shuffle vs non shuffle mode. >PS: An indi...
- Mon Jan 14, 2019 9:37 pm
- Forum: Questions or Issues
- Topic: Now Playing formatting
- Replies: 2
- Views: 6903
Re: Now Playing formatting
Good one - never expected titels that long; we'll truncate them....
- Mon Jan 14, 2019 9:36 pm
- Forum: Questions or Issues
- Topic: iTunes Library not correct in My Media for Alexa
- Replies: 2
- Views: 7447
Re: iTunes Library not correct in My Media for Alexa
This is almost always because your iTunes collection contains media in file formats that Alexa can't decode natively, including some m4a formats such as ALAC. Please see https://forum.bizmodeller.com/viewtopic.php?f=15&t=4150 for reasons and how to resolve it by enabling transcoding support. Please ...
- Sat Jan 12, 2019 6:42 pm
- Forum: Questions or Issues
- Topic: Playlist Export
- Replies: 6
- Views: 11917
Re: Playlist Export
Great - any issues with it just let us know ![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
- Tue Jan 08, 2019 9:53 am
- Forum: Feature Requests
- Topic: Access to nas or share without mapping drive
- Replies: 1
- Views: 15556
Re: Access to nas or share without mapping drive
Yes but only if the downstream share doesn't require authentication. My Media runs as a Windows service under the Local System account therefore the share would need to allow this account access without authenticating.
- Tue Jan 08, 2019 9:51 am
- Forum: Questions or Issues
- Topic: Playlist Export
- Replies: 6
- Views: 11917
Re: Playlist Export
We'll have a test version of this available tomorrow evening....
- Tue Jan 08, 2019 9:14 am
- Forum: Questions or Issues
- Topic: Playlist Export
- Replies: 6
- Views: 11917
Re: Playlist Export
Exporting playlists isn't available today, however, will be available in a future update. We'll update this thread when available.
- Sun Jan 06, 2019 9:18 pm
- Forum: Feature Requests
- Topic: Last.fm Scrobbler
- Replies: 3
- Views: 8107
Re: Last.fm Scrobbler
Ok finally had a chance to look at this.
Yes I think this is feasible. We will have a play with the API and update this thread.
Yes I think this is feasible. We will have a play with the API and update this thread.
- Sun Jan 06, 2019 9:13 pm
- Forum: Feature Requests
- Topic: Browsing / Playlist improvement
- Replies: 1
- Views: 7407
Re: Browsing / Playlist improvement
Just to confirm - this is on the 'Songs' page rather than the Album page yes?
- Sun Jan 06, 2019 9:10 pm
- Forum: Questions or Issues
- Topic: MEDIA_ERROR_UNKNOWN Response code: 301
- Replies: 3
- Views: 8638
Re: MEDIA_ERROR_UNKNOWN Response code: 301
Yes this is highly likely to be because of docker NAT'ing or port mapping - have you looked at https://www.mymediaalexa.com/home/docker for more info? Docker images declare what ports they use (which the My Media docker image does), but the responsibility for mapping a port is done at the time of in...
- Sun Jan 06, 2019 9:07 pm
- Forum: Questions or Issues
- Topic: Servers
- Replies: 1
- Views: 5375
Re: Servers
Then you are unlikely to need more than one server. Multiple servers are if you have multiple PCs (eg a Windows machine and a Mac machine) each with its own media that you will want to play media from. If you only have a single computer, then you only would have a single My Media server.
- Sun Jan 06, 2019 9:01 pm
- Forum: Feature Requests
- Topic: Audio normalization
- Replies: 1
- Views: 7409
Re: Audio normalization
My Media does honour replaygain settings on tracks (if you enable it in Settings) - so this should provide improved normalization. Not across a specific playlist as such though. Did you see this option? NB it does force all tracks (including mp3s) through ffmpeg as the Alexa devices can't natively s...
- Sun Jan 06, 2019 8:59 pm
- Forum: Feature Requests
- Topic: Playlists on Echo Show and other requests.
- Replies: 1
- Views: 6542
Re: Playlists on Echo Show and other requests.
All really good suggestions that we will work on - thanks. Particularly the selection of playlists, albums, etc as we are finding more and more users are using the Show and Spots. Also might work on the Fire 4K too which would be nice. As for lyrics, Amazon haven't released an API that would allow u...
- Sun Jan 06, 2019 8:56 pm
- Forum: Questions or Issues
- Topic: Alexa playing music computer goes to sleep mode
- Replies: 1
- Views: 5728
Re: Alexa playing music computer goes to sleep mode
Which Operating System (and version) are you running? My Media does require the computer to not be asleep when you initiate playback, however, on Windows and Mac machines, My Media should stop the machine sleeping whilst it's playing a playlist. So if it's sleeping during playback, that sounds like ...
- Sun Jan 06, 2019 8:55 pm
- Forum: Questions or Issues
- Topic: New Users Thoughts
- Replies: 2
- Views: 6980
Re: New Users Thoughts
Thanks for the great comments - much appreciated. re iTunes playlists - what issue were you seeing? Was the iTunes library importing tracks ok, but no playlists appeared. Or did the playlists appear but no tracks within them? Or did playlists and tracks appear in teh web interface, but the playlists...
- Sun Jan 06, 2019 8:43 pm
- Forum: Questions or Issues
- Topic: Subscription question - How does MyMedia define a single "Server"
- Replies: 1
- Views: 5698
Re: Subscription question - How does MyMedia define a single "Server"
All music libraries on a single computer are a single server - a server is an installation of the My Media for Alexa daemon. Please note, My Media can't currently index multiple iTunes libraries - it assumes, you only have single one. That's if you are indexing by pointing My Media to your iTunes Mu...
- Sun Jan 06, 2019 8:41 pm
- Forum: How-Tos
- Topic: Finding my library of songs and accepting them
- Replies: 1
- Views: 8301
Re: Finding my library of songs and accepting them
Can you post a screenshot please?
- Sun Jan 06, 2019 8:39 pm
- Forum: Questions or Issues
- Topic: Putting MyMedia and Alexa on Raspberry Pi
- Replies: 1
- Views: 14819
Re: Putting MyMedia and Alexa on Raspberry Pi
We've never tried it, but there's no reason it shouldn't work. In fact would be a very cool project!
- Sun Jan 06, 2019 8:36 pm
- Forum: Questions or Issues
- Topic: Overrides = "Your My Media Server is not connected"
- Replies: 3
- Views: 6932
Re: Overrides = "Your My Media Server is not connected"
Ok thanks - can you send us a copy of your zipped logs (Support tab / Download Logs button) shortly after you make the request with the "My Media Server is not connected" response. Also include the time and timezone of the error and we can trace it through. Please send by email to our support email ...
- Sun Jan 06, 2019 8:34 pm
- Forum: Phrases We Should Consider Adding
- Topic: Queries
- Replies: 7
- Views: 18214
Re: Queries
We aren't currently storing play counts, although we will be adding that in an update. Then this could become possible
- Sun Jan 06, 2019 8:32 pm
- Forum: Questions or Issues
- Topic: Linux instal without systemd
- Replies: 1
- Views: 5648
Re: Linux instal without systemd
The install automatically configures systemd and upstart.
You can manually start the daemon using whatever init manager is in your distribution - just run /opt/mymedia/MyMediaForAlexa at startup
You can manually start the daemon using whatever init manager is in your distribution - just run /opt/mymedia/MyMediaForAlexa at startup
- Sun Jan 06, 2019 8:28 pm
- Forum: Questions or Issues
- Topic: Support for Alexa enabled Marshall speakers?
- Replies: 2
- Views: 6461
Re: Support for Alexa enabled Marshall speakers?
We haven't tested on the Marshall speakers so unfortunately can't guarantee it will work, however, as long as they follow Amazon's spec it should work ok
- Sun Jan 06, 2019 8:27 pm
- Forum: Questions or Issues
- Topic: Other languages
- Replies: 17
- Views: 46591
Re: Other languages
We are STILL waiting on Amazon and have chased them to no avail....
- Sun Jan 06, 2019 8:25 pm
- Forum: Questions or Issues
- Topic: Notice that upgraded version is available?
- Replies: 2
- Views: 6395
Re: Notice that upgraded version is available?
At the moment check our website, however we'll start notifying within the My Media web console over the next month or so
- Sun Jan 06, 2019 8:21 pm
- Forum: Feature Requests
- Topic: "Fuzzy search" when asking to play/read a track
- Replies: 2
- Views: 8021
Re: "Fuzzy search" when asking to play/read a track
My Media already uses a fuzzy search algorithm. We might try to loosen this up a bit further however doing so may lead to worse prediction accuracy. We'll have a look and revert
- Wed Jan 02, 2019 9:46 pm
- Forum: Questions or Issues
- Topic: Mojave support for Mac
- Replies: 2
- Views: 6185
Re: Mojave support for Mac
Mojave is already supported; we'll update the website very shortly,
- Sun Dec 30, 2018 7:46 pm
- Forum: Questions or Issues
- Topic: Purchasing Questions
- Replies: 4
- Views: 8006
Re: Purchasing Questions
Yup absolutely. And to be clear because we get asked this a lot - we do not create a recurring payment with Paypal - it's a one off payment for 1 year of access. At the end of the year, you would need to purchase another year; we do not automatically charge the next payment.
- Sun Dec 30, 2018 7:45 pm
- Forum: Questions or Issues
- Topic: 2 Computers on 1 Server
- Replies: 1
- Views: 5475
Re: 2 Computers on 1 Server
If the second My Media was installed with your husband's Amazon account ID, then he will need to create an invitation for your Amazon email address to access it. Please have a look at Family Sharing - https://forum.bizmodeller.com/viewtopic.php?f=15&t=4147 - for more info. Please follow up if more i...
- Sun Dec 30, 2018 7:43 pm
- Forum: Questions or Issues
- Topic: Some songs ignored
- Replies: 1
- Views: 5542
Re: Some songs ignored
Have a look at https://forum.bizmodeller.com/viewtopic.php?f=15&t=4150 first. Please could you copy/paste an extract from that Watch Folder log for the Watch folder with the 13 songs that aren't indexing. It sounds most likely like these are ALAC encoded m4a's and perhaps you don't have the option t...
- Sun Dec 30, 2018 7:41 pm
- Forum: Questions or Issues
- Topic: HowTo for Update?
- Replies: 4
- Views: 9108
Re: HowTo for Update?
Currently, on all OS types, the way to upgrade is to reinstall using the same installation instructions that you used to install.
My Media will detect the existing instance and update in place.
We will be adding a repository so that linux based installs can just apt update in the near future.
My Media will detect the existing instance and update in place.
We will be adding a repository so that linux based installs can just apt update in the near future.
- Sun Dec 30, 2018 7:39 pm
- Forum: Questions or Issues
- Topic: Only one device working with MY Media
- Replies: 1
- Views: 5574
Re: Only one device working with MY Media
All three devices should play fine - they can play different streams from your My Media collection simultaneously.
When you ask the other devices "Alexa, open My Media", what does Alexa exactly say?
When you ask the other devices "Alexa, open My Media", what does Alexa exactly say?
- Thu Dec 27, 2018 9:02 pm
- Forum: Questions or Issues
- Topic: Password
- Replies: 2
- Views: 6306
Re: Password
Can you try:
username: admin
password:
username: admin
password:
- Thu Dec 27, 2018 8:43 pm
- Forum: Questions or Issues
- Topic: Purchasing Questions
- Replies: 4
- Views: 8006
Re: Purchasing Questions
Not sure I understand the question.
When you purchase a year subscription to My Media, you get a confirmation email with receipt.
There are no additional purchases within My Media once that step is done, i.e. you can't purchase anything using My Media for Alexa.
When you purchase a year subscription to My Media, you get a confirmation email with receipt.
There are no additional purchases within My Media once that step is done, i.e. you can't purchase anything using My Media for Alexa.
- Wed Dec 26, 2018 9:33 am
- Forum: How-Tos
- Topic: How to troubleshoot tracks not being indexed
- Replies: 0
- Views: 12252
How to troubleshoot tracks not being indexed
Quite a few users have emailed us because they are not seeing all their iTunes library tracks appearing within My Media. Here are some common reasons for this and also steps on how to troubleshoot this yourself. Common Reasons 1. Transcoding not enabled By default, My Media will only index mp3 and s...
- Wed Dec 26, 2018 9:19 am
- Forum: Questions or Issues
- Topic: Server is not connected Problem
- Replies: 5
- Views: 11717
Re: Server is not connected Problem
Thanks for confirming
- Wed Dec 26, 2018 9:19 am
- Forum: Questions or Issues
- Topic: Synology - Docker & MyMedia
- Replies: 11
- Views: 22204
Re: Synology - Docker & MyMedia
Unfortunately we don't have a Synology to test with - can any other Synology users kindly provide please?
- Wed Dec 26, 2018 8:36 am
- Forum: How-Tos
- Topic: Delete a Watch Folder
- Replies: 0
- Views: 11691
Delete a Watch Folder
To delete a watch folder, follow these steps: 1. Open the My Media for Alexa web console by clicking the icon in the Launchpad (Mac) or Start menu (Windows) 2. Click on Watch Folders menu: Screenshot 2018-12-26 at 08.33.42.png 3. Find the Watch Folder you want to unindex in the list. 4. Click the De...
- Wed Dec 26, 2018 8:30 am
- Forum: How-Tos
- Topic: Access to the My Media Web Console from any browser on any device
- Replies: 1
- Views: 10154
Access to the My Media Web Console from any browser on any device
My Media consists of two components - a server daemon that runs in the backgrounds and a web User Interface that you can use to manage your My Media server The server daemon is always running in the background - it installs as a Windows service on Windows computers and as a daemon on Mac/Linux machi...
- Wed Dec 26, 2018 8:12 am
- Forum: How-Tos
- Topic: Family Sharing explained
- Replies: 0
- Views: 13955
Family Sharing explained
My Media has a feature called family sharing. This post explains what this is for and how to use it. When you install the My Media server app, you need to link it to the same email address you used when you paired the skill within the Amazon Alexa app. This is great if all your Alexa devices are lin...
- Sun Dec 23, 2018 10:05 am
- Forum: Questions or Issues
- Topic: Playlist problems
- Replies: 4
- Views: 9670
Re: Playlist problems
Can you possibly email us your test M3U playlist please to support [at] mymediaalexa.com - thanks
- Sun Dec 23, 2018 7:25 am
- Forum: Questions or Issues
- Topic: Playlist problems
- Replies: 4
- Views: 9670
Re: Playlist problems
Ok thanks for the great info, looks like a bug.
We will fix hopefully today and update this thread when ready.
We will fix hopefully today and update this thread when ready.
- Sat Dec 22, 2018 9:31 pm
- Forum: Questions or Issues
- Topic: Requesting a playlist
- Replies: 1
- Views: 5439
Re: Requesting a playlist
Try:
Alexa, ask My Media to play my 'xxxxxxxx' playlist
If Alexa is saying your Media Server is not connected, please try to update to the latest version on our website as we have resolved an issue which may cause this for some users.
Alexa, ask My Media to play my 'xxxxxxxx' playlist
If Alexa is saying your Media Server is not connected, please try to update to the latest version on our website as we have resolved an issue which may cause this for some users.
- Sat Dec 22, 2018 9:28 pm
- Forum: Questions or Issues
- Topic: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
- Replies: 6
- Views: 10993
Re: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
thanks for confirming
- Sat Dec 22, 2018 5:14 pm
- Forum: Questions or Issues
- Topic: Waking Windows 7 Desktop
- Replies: 1
- Views: 5248
Re: Waking Windows 7 Desktop
Not that we're aware of .... we do currently suspend sleep if a playlist is playing, but we unfortunately can't get Alexa to issue a local wake on LAN instruction at the moment....
- Sat Dec 22, 2018 5:07 pm
- Forum: Questions or Issues
- Topic: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
- Replies: 6
- Views: 10993
Re: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
Sorry, try again now - needed some time to replicate
- Sat Dec 22, 2018 3:29 pm
- Forum: Questions or Issues
- Topic: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
- Replies: 6
- Views: 10993
Re: Settings page & firefox & edge (v1.3.111.0 & raspberry pi)
Can you upgrade to 1.3.112.0 from our downloads page and confirm if that resolves the issue please?
- Sat Dec 22, 2018 10:07 am
- Forum: Questions or Issues
- Topic: Server is not connected Problem
- Replies: 5
- Views: 11717
Re: Server is not connected Problem
Can you update to version 1.3.111.0 (or later) from our website - this should resolve the issue of getting Server Not connected warnings from Alexa for a period of time after Watch Folder scanning for largish media collections.
- Fri Dec 21, 2018 12:18 pm
- Forum: Questions or Issues
- Topic: Audiobooks problems
- Replies: 4
- Views: 8731
Re: Audiobooks problems
What language is Alexa set to? eg US English / UK English / Australian English / etc?
- Thu Dec 20, 2018 9:03 pm
- Forum: Questions or Issues
- Topic: Alexa iPhone App, Firewall/NAT Open, MyMedia Media Error Invalid Request
- Replies: 3
- Views: 9162
Re: Alexa iPhone App, Firewall/NAT Open, MyMedia Media Error Invalid Request
Hmm .... we've just retested and MP3s are streaming fine whereas M4A tracks (which play on the Echo devices) aren't and are giving the same error below.
However, I note you are seeing it with MP3s and M4As - what bitrate are your MP3s?
However, I note you are seeing it with MP3s and M4As - what bitrate are your MP3s?
- Thu Dec 20, 2018 6:27 pm
- Forum: Questions or Issues
- Topic: Server is not connected Problem
- Replies: 5
- Views: 11717
Re: Server is not connected Problem
Can you send us a zipped log file by using the Download Logs button on the Support tab of the My Media web console? Please send this via email to our support email address. How large is your library? We introduced some additional index locks around this time so this may be doing overzealous locking ...
- Thu Dec 20, 2018 8:02 am
- Forum: Feature Requests
- Topic: Default Folder or Playlist for "Play Music"
- Replies: 2
- Views: 8615
Re: Default Folder or Playlist for "Play Music"
Considering this for implementation shortly...
- Thu Dec 20, 2018 8:00 am
- Forum: Feature Requests
- Topic: Dedicated Playlist folder
- Replies: 1
- Views: 5943
Re: Dedicated Playlist folder
Yup will implement and update this thread when ready - this would be very useful for lots of users
- Thu Dec 20, 2018 7:58 am
- Forum: Feature Requests
- Topic: save the playlist you are listening to
- Replies: 4
- Views: 9833
Re: save the playlist you are listening to
Do you mean you want My Media to save the position within the playlist so you can resume the playlist from where you left off?
If so, we implement this for Audio Books already, but could add an extra voice command saying "Alexa, ask My Media to resume my xxxx playlist"
Does this work for you?
If so, we implement this for Audio Books already, but could add an extra voice command saying "Alexa, ask My Media to resume my xxxx playlist"
Does this work for you?
- Thu Dec 20, 2018 7:56 am
- Forum: Feature Requests
- Topic: Add support for scaping an iPod for music and playlists?
- Replies: 1
- Views: 6115
Re: Add support for scaping an iPod for music and playlists?
Could you zip up the contents of iPod_Control/iTunes and email them to us if they aren't too big and we'll take a look. Suspect these are proprietary and therefore not something we would want to reverse engineer, but if it's a standard eg mysql then we could probably extract this and would be an awe...
- Thu Dec 20, 2018 7:54 am
- Forum: Feature Requests
- Topic: Two things, one critical, one wishlist
- Replies: 1
- Views: 5982
Re: Two things, one critical, one wishlist
We've had similar requests for artist splitting - we're looking into this.
Re the excluding folders, we've implemented this and is available for pre-release. See this post for more info viewtopic.php?f=14&t=4069
Re the excluding folders, we've implemented this and is available for pre-release. See this post for more info viewtopic.php?f=14&t=4069
- Thu Dec 20, 2018 7:46 am
- Forum: Feature Requests
- Topic: Automatic update
- Replies: 3
- Views: 8546
Re: Automatic update
We have implemented prompting for updates within the UI (and via voice where a new feature depends on an upgrade), and plan to switch this on in the New Year.
- Thu Dec 20, 2018 7:45 am
- Forum: Feature Requests
- Topic: A Possible Solution for Multi-Room Audio - Maybe You Can Implement?
- Replies: 2
- Views: 8344
Re: A Possible Solution for Multi-Room Audio - Maybe You Can Implement?
Thanks for the great post and awesome you're lovin' My Media.
We have thought about something very similar to what you are suggesting....... but there may be an easier way that we are testing right now too. Are you in the US?
We have thought about something very similar to what you are suggesting....... but there may be an easier way that we are testing right now too. Are you in the US?
- Thu Dec 20, 2018 7:41 am
- Forum: Feature Requests
- Topic: Support for Amazon Alexa app
- Replies: 7
- Views: 14885
Re: Support for Amazon Alexa app
Ok, we've tested with the iOS Alexa app and streaming is working fine.
We'll check with the Windows app and Android apps shortly and report back...
We'll check with the Windows app and Android apps shortly and report back...
- Thu Dec 20, 2018 7:36 am
- Forum: Questions or Issues
- Topic: Synology - Docker & MyMedia
- Replies: 11
- Views: 22204
Re: Synology - Docker & MyMedia
Thanks - a couple of points from your screenshots. 1. On Volumes, you need two mapped volumes: /datadir --> should be remapped to a directory that will hold My Media's stateful files - settings and database, etc /medialibrary --> should be remapped to a directory that holds the media you want to be ...
- Wed Dec 19, 2018 9:45 pm
- Forum: Feature Requests
- Topic: Ability to ignore a folder
- Replies: 2
- Views: 7830
Re: Ability to ignore a folder
This functionality is now available in pre-release in these versions: Windows: https://s3.amazonaws.com/bizmodeller/MyMediaForAlexa/Release+1.3.109.0/MyMediaForAlexa.1.3.109.0.64-bit.msi Mac: https://s3.amazonaws.com/bizmodeller/MyMediaForAlexa/Release+1.3.109.0/MyMediaForAlexa.1.3.109.0.dmg Linux d...
- Wed Dec 19, 2018 9:44 pm
- Forum: Questions or Issues
- Topic: Files Indexation
- Replies: 2
- Views: 6876
Re: Files Indexation
This functionality is now available in pre-release in these versions: Windows: https://s3.amazonaws.com/bizmodeller/MyMediaForAlexa/Release+1.3.109.0/MyMediaForAlexa.1.3.109.0.64-bit.msi Mac: https://s3.amazonaws.com/bizmodeller/MyMediaForAlexa/Release+1.3.109.0/MyMediaForAlexa.1.3.109.0.dmg Linux d...
- Tue Dec 18, 2018 8:48 pm
- Forum: Questions or Issues
- Topic: Files Indexation
- Replies: 2
- Views: 6876
Re: Files Indexation
-Is there a maximum "folder depth" Nope - although maximum path length is restricted by OS -Is there a maximum number of music files AND/OR folders/subfolders Nope; we have had users with 100,000s of tracks. -Is there a way to exclude specific forlders from Indexing, e.g. : Not currently but we wil...
- Tue Dec 18, 2018 8:43 pm
- Forum: Questions or Issues
- Topic: When I request music via My Media, i am told "Your My Media Server is not connected"
- Replies: 3
- Views: 24724
Re: When I request music via My Media, i am told "Your My Media Server is not connected"
I just did what Biz suggested going into services and manually starting and now it works again. I wonder what would've caused it to stop to begin with. Use the Download Logs button on the My Media support tab to download a set of logs and then please email them to our support email address. We are ...
- Tue Dec 18, 2018 8:39 pm
- Forum: Questions or Issues
- Topic: Alexa reported an error streaming the track. MEDIA_ERROR_UNKNOWN. If this happens on every track, please...
- Replies: 3
- Views: 9472
Re: Alexa reported an error streaming the track. MEDIA_ERROR_UNKNOWN. If this happens on every track, please...
Sorry for the delay - if your trial has expired please email us and we'll extend it to help you get this working. It sounds like you are almost there. There is definitely one and probably two issues and this is specific to you running My Media within a Docker container. Firstly - recommend having a ...
- Tue Dec 18, 2018 8:30 pm
- Forum: Questions or Issues
- Topic: Synology - Docker & MyMedia
- Replies: 11
- Views: 22204
Re: Synology - Docker & MyMedia
Can you give any more details please? or a screenshot of where you are getting stuck? Thanks
- Tue Dec 18, 2018 8:24 pm
- Forum: Feature Requests
- Topic: Use Albumartist tag
- Replies: 1
- Views: 6129
Re: Use Albumartist tag
Sorry for the belated reply and thanks for the ideas.... Ironically, what you suggest is the opposite of what we do .... we have if trackartist exists then index by trackartist else index by albumartist i.e. we take the track artist in preference to the album artist We should probably index both fie...
- Tue Dec 18, 2018 8:20 pm
- Forum: Feature Requests
- Topic: Alexa skill in Spain
- Replies: 1
- Views: 6014
Re: Alexa skill in Spain
We have submitted the Spanish version of My Media to the Alexa skill store for approval. As soon as they approve it will be available in the Spanish Alexa store. We'll update the main thread here - viewtopic.php?f=13&t=3992 as we progress.
- Tue Dec 18, 2018 8:18 pm
- Forum: Questions or Issues
- Topic: Playlist problems
- Replies: 4
- Views: 9670
Re: Playlist problems
If you go to the Watch Folder tab of the My Media web console, you should get a list of all your Watch Folders. On the right hand side of each Watch Folder there's a little notepad icon: Screenshot 2018-12-18 at 20.15.52.png If you click this (circled in red in the screenshot above) you'll get a ver...
- Tue Dec 18, 2018 8:13 pm
- Forum: Phrases We Should Consider Adding
- Topic: alexa, ask my media to wake me to ........
- Replies: 5
- Views: 12306
Re: alexa, ask my media to wake me to ........
Amazon doesn't allow third party skills to interact in alarms or routines at the moment. However, Amazon are starting to allow third parties to write proper Music Skills which does open the door to this. Although implementing this for My Media style comes with challenges so we are still experimentin...
- Tue Dec 18, 2018 8:11 pm
- Forum: Phrases We Should Consider Adding
- Topic: Queries
- Replies: 7
- Views: 18214
Re: Queries
Yup we are getting quite a few requests for this.
Concern is if you have 10 albums by xxxx, Alexa can start sounding very monotonous very quickly....
Concern is if you have 10 albums by xxxx, Alexa can start sounding very monotonous very quickly....
- Tue Dec 18, 2018 8:10 pm
- Forum: Phrases We Should Consider Adding
- Topic: add this song to my "insert name" playlist...
- Replies: 1
- Views: 8268
Re: add this song to my "insert name" playlist...
This is built and awaiting Amazon to approve our latest update to the skill. We'll update this thread as we progress through certification.
- Tue Dec 18, 2018 8:08 pm
- Forum: Questions or Issues
- Topic: MyMedia has suddenly stopped working
- Replies: 2
- Views: 6936
Re: MyMedia has suddenly stopped working
Please use the Download Logs button on the Support tab of the My Media web console to download logs and email them to us at our support address and we'll take a look
- Tue Dec 18, 2018 8:06 pm
- Forum: Feature Requests
- Topic: Support for Amazon Alexa app
- Replies: 7
- Views: 14885
Re: Support for Amazon Alexa app
Try again now - we made some changes which may make this work.... let us know.
- Tue Dec 18, 2018 7:41 pm
- Forum: Feature Requests
- Topic: My media in French
- Replies: 1
- Views: 6505
Re: My media in French
Yes - we have submitted the French version of the skill to Amazon for approval in the Alexa Skill store. We will update the main thread on this with status: viewtopic.php?f=13&t=3992
- Tue Dec 18, 2018 7:40 pm
- Forum: Feature Requests
- Topic: Play songs by clicking on tracks in the My Media web console
- Replies: 14
- Views: 21932
Re: Play songs by clicking on tracks in the My Media web console
This feature is waiting Amazon to approve the latest update of our skill - hopefully they will approve it soon then it will be available to all
- Tue Dec 18, 2018 7:39 pm
- Forum: Questions or Issues
- Topic: My Media for Italian users
- Replies: 1
- Views: 5690
Re: My Media for Italian users
Yes - we have submitted it to the Amazon Alexa Skill store for approval. We will update the main thread - viewtopic.php?f=13&t=3992 as this is approved
- Tue Dec 18, 2018 7:37 pm
- Forum: Questions or Issues
- Topic: web password issue
- Replies: 3
- Views: 9550
Re: web password issue
Fair point - we'll add the double confirmation, this is a bug. To reset the password, stop the service, remove the whole line <PasswordHash>.... </PasswordHash> from Preferences.xml and then restart the service. Then next time you enable the password, you'll be able to set the password to what you c...
- Tue Dec 18, 2018 7:30 pm
- Forum: Questions or Issues
- Topic: My Media will not play on Alexa from Windows 2016 server
- Replies: 1
- Views: 5307
Re: My Media will not play on Alexa from Windows 2016 server
Have you run the connection test from another computer on the same network?
i.e. try to hit this URL:
http://10.0.0.10:52050/test
where 10.0.0.10 is replaced by the IP of your Win 2016 server
i.e. try to hit this URL:
http://10.0.0.10:52050/test
where 10.0.0.10 is replaced by the IP of your Win 2016 server
- Tue Dec 18, 2018 7:26 pm
- Forum: Questions or Issues
- Topic: Other languages
- Replies: 17
- Views: 46591
Re: Other languages
French, Italian and Spanish skill translations have been submitted to Amazon to certify/approve into the Amazon Skill Store. Hopefully they will approve soon. We will look at UI translation later in the year.
We'll update this thread as the skill approval progresses
We'll update this thread as the skill approval progresses
- Tue Dec 18, 2018 7:23 pm
- Forum: Questions or Issues
- Topic: MEDIA_ERROR_UNKNOWN Response code: 301
- Replies: 3
- Views: 8638
Re: MEDIA_ERROR_UNKNOWN Response code: 301
We've implemented a fix for this already, please can you retry?
Also - can you let us know exactly what type (and generation) of Alexa device this is on?
Also - can you let us know exactly what type (and generation) of Alexa device this is on?
- Tue Dec 18, 2018 7:22 pm
- Forum: Questions or Issues
- Topic: localhost refused to connect.
- Replies: 3
- Views: 7758
Re: localhost refused to connect.
This suggests the My Media background service isn't started. Are you running on Windows or Mac/Linux? If Windows, please can you check that the My Media Windows Service is started by going to Control Panel / Administrative Tools / Services and finding the My Media for Alexa service. Check whether it...
- Tue Dec 18, 2018 7:21 pm
- Forum: Questions or Issues
- Topic: 2 days and counting to index files..
- Replies: 1
- Views: 5342
Re: 2 days and counting to index files..
Apologies for the delay in responding to this post - yes this is very wrong - please can you zip and email us log files to our email address using the Download Logs button on the Support tab of the My Media web interface? Then we can take a look
- Tue Dec 18, 2018 7:19 pm
- Forum: Questions or Issues
- Topic: Can I transfer all my "My Media" data to a new computer?
- Replies: 1
- Views: 5553
Re: Can I transfer all my "My Media" data to a new computer?
We don't support this as it's easy to cause conflicts this way, but if you really want to try this, then do the following: 1. Uninstall My Media on the first computer 2. Take a copy of the following directory: c:\Program Files\MyMediaForAlexa (windows) ~/.MyMediaForAlexa (mac/linux) 3. Restore the d...
- Tue Dec 18, 2018 7:11 pm
- Forum: Questions or Issues
- Topic: Restart Daemon on Mac?
- Replies: 1
- Views: 6125
Re: Restart Daemon on Mac?
Sure - My Media installs as a launchd daemon, so launchctl should work: sudo launchctl stop com.bizmodeller.mymedia This will actually restart it as the service descriptor tells it to restart on failure. Alternatively: ps -ef | grep MyMedia and kill the process. But - if it is hanging, please do sen...
- Tue Dec 18, 2018 7:04 pm
- Forum: Questions or Issues
- Topic: Needs 'privleges' to finish install.
- Replies: 1
- Views: 5139
Re: Needs 'privleges' to finish install.
If you receive the error "Service 'My Media for Alexa Service' (MyMediaForAlexa) failed to start. Verify that you have sufficient privileges to start system services", please first verify that you have Microsoft .Net installed by installing from this link: https://docs.microsoft.com/en-us/dotnet/fra...
- Tue Dec 18, 2018 8:24 am
- Forum: Questions or Issues
- Topic: UK Amazon FireStick App?
- Replies: 1
- Views: 13067
Re: UK Amazon FireStick App?
You can use My Media with an Amazon Fire stick now (we've only tested on the recent 4K one, but it should work on others).
This only streams music at the moment, but we'll look at adding video support in the future.
This only streams music at the moment, but we'll look at adding video support in the future.
- Tue Dec 18, 2018 8:22 am
- Forum: Questions or Issues
- Topic: Duets not playing
- Replies: 4
- Views: 8860
Re: Duets not playing
At the moment, you would need to specify the full duet artist name, eg "Alexa, ask My Media to play music by x and y" This is because My Media will take the Alexa search and look for the best match within your library. We don't do a 'contains' search as this would lead to quite a lot of false positi...
- Tue Dec 18, 2018 8:16 am
- Forum: Questions or Issues
- Topic: Issues - Sonos One
- Replies: 1
- Views: 5399
Re: Issues
As of today, the Sonos One "kind of" works with My Media due to incompatibilities in the way Sonos have implemented their Alexa audio player support. Specifically, you can play media, playlists, albums, etc, from My Media, however: 1. You'll only hear a single track if you are using a family shared ...
- Tue Dec 18, 2018 8:11 am
- Forum: Questions or Issues
- Topic: My Media - 'Mapped Drives' button missing
- Replies: 2
- Views: 6474
Re: My Media - 'Mapped Drives' button missing
The Mapped Drives button only appears on Windows. For Mac/Linux/Pi installations you need to mount the network drive and ensure it starts at startup. The instructions for these can be OS dependent, however here are some guides: Mac: https://apple.stackexchange.com/questions/265481/mount-network-driv...
- Tue Dec 18, 2018 8:05 am
- Forum: How-Tos
- Topic: How To Play Different Folders
- Replies: 1
- Views: 7930
Re: How To Play Different Folders
Apologies for the delay in replying; we've had some issues with our forum recently. If you update to the latest version of My Media then you can assign a playlist label to a Watch Folder. Assuming you label your Country Watch Folder as 'Country', then you can say "Alexa, ask My media to play my Coun...
- Tue Dec 18, 2018 8:01 am
- Forum: How-Tos
- Topic: Add a 2nd server
- Replies: 1
- Views: 7621
Re: Add a 2nd server
Hmm ... not fully sure I understand what you're trying to do. The second server option is if you want to have two computers that host media - eg Jane has a computer on her study and Mike has a computer in his office. Jane and Mike may have their own Alexa devices but want to listen to music from eac...
- Tue Dec 18, 2018 7:47 am
- Forum: How-Tos
- Topic: Access My Media from a device on the internet / outside your network
- Replies: 2
- Views: 12360
Access My Media from a device on the internet / outside your network
By default, My Media only allows devices on your local network access to stream your media. This means your Alexa device must be on the same network as the computer running the My Media server app. However, advanced users can configure My Media to accept requests from the internet. For example, you ...
- Mon Dec 17, 2018 1:02 pm
- Forum: Questions or Issues
- Topic: Can I transfer My Media data to a new computer?
- Replies: 1
- Views: 5631
Re: Can I transfer My Media data to a new computer?
This can be done as follows: 1. uninstall My Media on the first computer 2. copy the following directory to the same location on the new computer: c:\Program Files\MyMediaForAlexa (on Windows computers) ~/.MyMediaForAlexa (on Mac/Linux computers) 3. Install My Media on the new computer Don't re-inst...
- Sat Nov 03, 2018 12:59 pm
- Forum: Questions or Issues
- Topic: Itunes Playlist
- Replies: 1
- Views: 5381
Re: Itunes Playlist
Try
Alexa, ask My Media to play my xxxxx playlist
Alexa, ask My Media to play my xxxxx playlist
- Sat Nov 03, 2018 12:58 pm
- Forum: Questions or Issues
- Topic: Other languages
- Replies: 17
- Views: 46591
Re: Other languages
We are beta testing my media in italian right now. If you want to join the beta test please email us at our support address.
- Thu Nov 01, 2018 4:06 pm
- Forum: Questions or Issues
- Topic: Proper Use of Overrides?
- Replies: 4
- Views: 8637
Re: Proper Use of Overrides?
The easiest way of using overrides is to look in the bottom right hand pane of the My Media Web Console dashboard. This will show you what Amazon sent My Media as the interpreted request. Then click the university hat and the left hand side of the override will be prepopulated based on what Alexa he...
- Wed Oct 31, 2018 8:24 am
- Forum: Feature Requests
- Topic: Stereo pairing
- Replies: 9
- Views: 14707
Re: Stereo pairing
This is a constraint of Amazon - hopefully they will extend stereo mode to third party apps soon
- Wed Oct 31, 2018 8:23 am
- Forum: Feature Requests
- Topic: Syncing with itunes via iHomeServer and Alexa
- Replies: 2
- Views: 6964
Re: Syncing with itunes via iHomeServer and Alexa
Awesome idea Tony - not sure how possible it is but will look into it as sounds fun
- Wed Oct 31, 2018 8:21 am
- Forum: Feature Requests
- Topic: video...need i say more?
- Replies: 3
- Views: 9303
Re: video...need i say more?
ok - so you want to stream the video via the My Media web console rather than to a video enabled Alexa device such as a Spot/Show? Don't know if this will be of interest but we have another product iHomeServer that runs iTunes as a service and allows streaming of iTunes media (including videos) to a...
- Wed Oct 31, 2018 8:19 am
- Forum: Questions or Issues
- Topic: How to change name of Indexed playlist
- Replies: 1
- Views: 5617
Re: How to change name of Indexed playlist
You should just have to rename the playlist in Windows Explorer / Mac Finder. On the next rescan, My Media will remove the original playlist and create the new one with the new name. You can trigger a rescan by clicking Trigger Rescan in the Watch Folder tab
- Tue Oct 30, 2018 9:50 pm
- Forum: Questions or Issues
- Topic: everywhere group
- Replies: 1
- Views: 5294
Re: everywhere group
Unfortunately we can't yet support groups / multiroom audio yet as Amazon don’t provide access to the APIs to third party skills. We've raised a feature request with Amazon to include this, and as soon as they do we will support it as we are desperate to support it too! Please vote for it here: http...
- Tue Oct 30, 2018 9:50 pm
- Forum: Questions or Issues
- Topic: Local Music, MyMedia, Alexa & Sonos
- Replies: 1
- Views: 5801
Re: Local Music, MyMedia, Alexa & Sonos
We (My Media) haven't had success with this. We have occasionally seen people report it working occasionally, however, my suspicion is that they may also have Amazon Music and that the request to Alexa went directly to Amazon Music and completely bypassed My Media (i.e. the intent wasn't processed c...
- Tue Oct 30, 2018 9:47 pm
- Forum: Questions or Issues
- Topic: Multiple Echo devices with separate audio streams?
- Replies: 5
- Views: 9903
Re: Multiple Echo devices with separate audio streams?
Sorry for the delay. It differentiates it based on the album name tag within the audiobook. So you would need to copy the audio book and ensure it's album title was unique. We're still thinking how we can resolve your specific issue and have a bookmark per device without making it too confusing for ...
- Tue Oct 30, 2018 9:44 pm
- Forum: Questions or Issues
- Topic: Audiobooks
- Replies: 3
- Views: 8412
Re: Audiobooks
Hey Frank Apologies for the delay. We deal with audiobooks as a flag against an album. This will be done automatically if the first track found with a given album name is a m4b file, otherwise it should be set manually through the User Interface (Album Type drop down in the Album window). Once an al...
- Tue Oct 30, 2018 9:31 pm
- Forum: Questions or Issues
- Topic: Playlist not found
- Replies: 3
- Views: 7221
Re: Playlist not found
what do you see in the bottom right hand corner of the Dashboard page when you request this playlist? You should see both what Alexa heard and what My Media matched. Can you send a screenshot?i have Playlist from year "2018" alexa says 2018 not found
- Tue Oct 30, 2018 9:30 pm
- Forum: Questions or Issues
- Topic: music skips last few seconds or restarts in mid of song.
- Replies: 3
- Views: 7817
Re: music skips last few seconds or restarts in mid of song.
Can you advise the file type - eg Is this for mp3 files or transcoded files?
- Tue Oct 30, 2018 9:49 am
- Forum: Questions or Issues
- Topic: Shuffle Playlist and add folders
- Replies: 2
- Views: 6600
Re: Shuffle Playlist and add folders
Currently to shuffle a playlist, you need to switch shuffle mode on first "Alexa, ask My Media to turn shuffle mode on". Shortly, we'll add new commands like 'Alexa, ask My Media to shuffle my xxxxxx playlist', etc. You can use the Songs tab within My Media to search by filename including folder, so...
- Tue Oct 30, 2018 9:39 am
- Forum: Questions or Issues
- Topic: How does MyMedia choose Audiobook vs Album
- Replies: 9
- Views: 14285
Re: How does MyMedia choose Audiobook vs Album
We've implement this now - which OS are you running and we can give you a beta to test
- Sat Oct 06, 2018 7:16 am
- Forum: Feature Requests
- Topic: Ask My Media to play something new/recently added.
- Replies: 1
- Views: 6185
Re: Ask My Media to play something new/recently added.
Nice idea and should be pretty easy to implement - we'll look into this, thanks
- Sat Oct 06, 2018 7:16 am
- Forum: Feature Requests
- Topic: Crossfade tracks
- Replies: 1
- Views: 6848
Re: Crossfade tracks
Unfortunately cross fading is not really an option for us as it's up to Amazon/Alexa to decide how it plays track by track. Alexa requests a track from us, and we provide the metadata and stream, however, Alexa introduces the gap between the two. Not aware of anyway of avoiding this unless we were t...
- Sat Oct 06, 2018 7:13 am
- Forum: How-Tos
- Topic: How to create playlists with MyMedia, Alexa and Pi
- Replies: 1
- Views: 10365
Re: How to create playlists with MyMedia, Alexa and Pi
There are two choices for playlists on Raspberry Pis: 1. Create your playlist files manually (or using a playlist editor) and ensure the playlist files are within one of your Watch Folders. My Media will then index them and show them on the playlists tab. 2. Manually create your playlists through th...
- Sat Oct 06, 2018 7:10 am
- Forum: Feature Requests
- Topic: Start "My Media for Alexa" on startup
- Replies: 1
- Views: 6602
Re: Start "My Media for Alexa" on startup
This is already the default behaviour on all platforms Windows/Mac/Linux/Pi. For Windows, My Media automatically installs as a Windows Service and launches at startup. On Mac/Linux/Pi, they install as daemon/services too. The web interface does *not* need to be open to use My Media. Note that it can...
- Sat Oct 06, 2018 7:06 am
- Forum: Questions or Issues
- Topic: Why is My Media for Alexa charged as a subscription instead of a one-off?
- Replies: 5
- Views: 17471
- Sat Oct 06, 2018 7:05 am
- Forum: Questions or Issues
- Topic: Sharing
- Replies: 2
- Views: 6976
Re: Sharing
Sharing enables multiple Amazon accounts to access your My Media server instead of just the account you used when you set up My Media. This is really useful if you are in a household of multiple Alexas and have multiple Alexa profiles / accounts set up but you want all those accounts to access your ...
- Sat Oct 06, 2018 7:02 am
- Forum: Questions or Issues
- Topic: Songs with accents letters fail to play
- Replies: 3
- Views: 7662
Re: Songs with accents letters fail to play
How was this track indexed? From Watch Folder or from iTunes scan?
would you be able to send us a copy of your log files (Support tab / Download Log Files) to our support email address so we can take a look please?
would you be able to send us a copy of your log files (Support tab / Download Log Files) to our support email address so we can take a look please?
- Sat Oct 06, 2018 7:00 am
- Forum: Questions or Issues
- Topic: How to use multiple servers
- Replies: 1
- Views: 5327
Re: How to use multiple servers
Currently, only one server can be active at a time, however, you can switch them from Alexa, by saying Alexa, as My Media to switch servers.
We are looking at introducing a "combined search" model where Alexa will search multiple servers and combine the results and hopefully can introduce this soon.
We are looking at introducing a "combined search" model where Alexa will search multiple servers and combine the results and hopefully can introduce this soon.
- Sat Oct 06, 2018 6:58 am
- Forum: Questions or Issues
- Topic: Multiple Echo devices with separate audio streams?
- Replies: 5
- Views: 9903
Re: Multiple Echo devices with separate audio streams?
If I were to setup a different Amazon account for each device and use Family Share in My Media, would each account have its own bookmark for the audio book? Currently, they would share the bookmark - we may make an option to keep them separate in the future, however, this is quite an edge case for ...
- Sun Sep 23, 2018 7:25 am
- Forum: Questions or Issues
- Topic: Often get "I have difficulty contacting your skill"
- Replies: 8
- Views: 13671
Re: Often get "I have difficulty contacting your skill"
hi -for Sonos, this is a different issue. When you say 'next' on a regular Alexa device, Alexa sends a 'NextIntent' onto your custom skill. This message includes a special token which tells the skill what the currently playing stream is. We can then take this token to lookup the current playlist and...
- Mon Sep 17, 2018 8:53 pm
- Forum: Questions or Issues
- Topic: Multiple Echo devices with separate audio streams?
- Replies: 5
- Views: 9903
Re: Multiple Echo devices with separate audio streams?
Hi Absolutely yes, you can stream a different source / track / album to different devices simultaneously for the same account no problems. Re audio books, yes in theory however later versions of my media save a bookmark of where you got to. This bookmark would be available across all your accounts d...
- Thu Sep 13, 2018 7:50 pm
- Forum: Questions or Issues
- Topic: Alexa still asks me to use the Companion App to pair My Media even though I've already done it
- Replies: 0
- Views: 9598
Alexa still asks me to use the Companion App to pair My Media even though I've already done it
This tends to be because you are using multiple profiles on your Alexa device. For example, if you set up your Amazon using fred@bizmodeller.com and then used the Amazon Alexa Companion App to pair My Media, this would work fine. However, if your Echo device was in a "household" with another account...
- Thu Sep 13, 2018 7:46 pm
- Forum: Questions or Issues
- Topic: Alexa only plays one song from playlist or plays the wrong playlist
- Replies: 2
- Views: 6734
Re: Alexa only plays one song from playlist or plays the wrong playlist
Can you please click the Download Logs button on the Support Tab of the My Media web console and send us a copy by email? We can then look into this. Please don't post log files to the forum.
- Thu Sep 13, 2018 7:43 pm
- Forum: Questions or Issues
- Topic: Audiobooks are played in general music playlist
- Replies: 4
- Views: 8670
Re: Audiobooks are played in general music playlist
Yup this was in .103 - changelog updated. Are you still having issues with it?
- Thu Sep 13, 2018 7:29 pm
- Forum: Questions or Issues
- Topic: When I request music via My Media, I just get silence
- Replies: 9
- Views: 28336
Re: When I request music via My Media, I just get silence
If you are running Windows Firewall (the default firewall installed with Windows) then the My Media installation program will automatically create the necessary rule to allow this traffic into your computer from your local network. Can you please make available a manual override somewhere in the se...
- Thu Sep 13, 2018 8:22 am
- Forum: Questions or Issues
- Topic: Playlist not found
- Replies: 3
- Views: 7221
Re: Playlist not found
Try “Alexa, ask My Media to play my test playlist”
Thanks
Ed
Thanks
Ed
- Sat Sep 08, 2018 2:16 pm
- Forum: Phrases We Should Consider Adding
- Topic: Alexa, ask My Media to shuffle xxxxxxxxxxxxx
- Replies: 1
- Views: 9460
Re: Alexa, ask My Media to shuffle xxxxxxxxxxxxx
This is now available in beta; please PM/email us if you want to test this.
- Sat Sep 08, 2018 2:15 pm
- Forum: Feature Requests
- Topic: Play songs by clicking on tracks in the My Media web console
- Replies: 14
- Views: 21932
Re: Play songs by clicking on tracks in the My Media web console
This feature is now available for any interested beta testers. Will go through a bit more testing then will be available to all users. Please PM/email us if you want to beta test the "Play This" feature.
- Sat Sep 08, 2018 2:14 pm
- Forum: Feature Requests
- Topic: Show streamed media also in Player in Alexa App
- Replies: 3
- Views: 8385
Re: Show streamed media also in Player in Alexa App
Unfortunately this falls into the bucket "we would love to, but..." Amazon only provide a limited set of APIs to third party skills and unfortunately we can't influence the now playing player screen within the Alexa companion app. Maybe Amazon will introduce support for it in the future at which poi...
- Sat Sep 08, 2018 2:12 pm
- Forum: Feature Requests
- Topic: Ignore Videos and Trimming Messages?
- Replies: 3
- Views: 8768
Re: Ignore Videos and Trimming Messages?
Hiya thanks for the feedback. We introduced the verbose output because quite a few users were getting confused about what was indexing and what wasn't indexing. Accept it's probably a bit too much! Is it the popups that are most annoying? We could also introduce an option to not show popups for inde...
- Sat Sep 08, 2018 2:08 pm
- Forum: Feature Requests
- Topic: Put song to ignore list
- Replies: 1
- Views: 6684
Re: Put song to ignore list
Note this is now available for beta testers. If you want to beta test it, please PM / email us your amazon email address
- Mon Sep 03, 2018 8:50 pm
- Forum: Questions or Issues
- Topic: How does MyMedia choose Audiobook vs Album
- Replies: 9
- Views: 14285
Re: How does MyMedia choose Audiobook vs Album
Ok cool, we will add checking the genre as above and also the watch folder “type” feature shortly... will update his thread when available. Thanks for the feedback
- Mon Sep 03, 2018 8:48 pm
- Forum: Questions or Issues
- Topic: Often get "I have difficulty contacting your skill"
- Replies: 8
- Views: 13671
Re: Often get "I have difficulty contacting your skill"
Great - sorry for any inconvenience
- Sun Sep 02, 2018 6:58 pm
- Forum: Questions or Issues
- Topic: How does MyMedia choose Audiobook vs Album
- Replies: 9
- Views: 14285
Re: How does MyMedia choose Audiobook vs Album
It simply does it based on the extension - whether it's m4b (assumes audiobook) or m4a (assumes album). We're unaware of any consistent metadata tagging that differentiates these successfully. Re bulk changes - we've had other requests to have a setting on the Add Watch Folder dialog to set all albu...
- Sun Sep 02, 2018 4:40 pm
- Forum: Questions or Issues
- Topic: Audiobooks are played in general music playlist
- Replies: 4
- Views: 8670
Re: Audiobooks are played in general music playlist
ok - fixed in code; we'll test and add to the next update, probably will make 1.3.103.0; check release notes here https://www.mymediaalexa.com/home/changelog
- Sat Sep 01, 2018 8:31 pm
- Forum: Questions or Issues
- Topic: Often get "I have difficulty contacting your skill"
- Replies: 8
- Views: 13671
Re: Often get "I have difficulty contacting your skill"
Thanks for the details - we have put in a fix and this issue should be resolved now - please let us know!
- Sat Sep 01, 2018 7:53 am
- Forum: Questions or Issues
- Topic: Often get "I have difficulty contacting your skill"
- Replies: 8
- Views: 13671
Re: Often get "I have difficulty contacting your skill"
Hi,
Best thing is to email the exact time (and time zone) that the "i have difficulty contacting your skill" message arrives and the linked Amazon account id - we can then look at the Amazon side logs
thanks
Best thing is to email the exact time (and time zone) that the "i have difficulty contacting your skill" message arrives and the linked Amazon account id - we can then look at the Amazon side logs
thanks
- Sat Sep 01, 2018 7:24 am
- Forum: Questions or Issues
- Topic: List of Recent Commands is Empty
- Replies: 4
- Views: 8343
Re: List of Recent Commands is Empty
That means you asked for everything to be played. The 500 in brackets is the number of tracks in the playlist created. For 'everything' we cap the tracks to 500 tracks out of your whole playlist, but these are selected at random so if you play everything again, it'll be a different 500 track selecti...
- Thu Aug 30, 2018 8:03 pm
- Forum: Questions or Issues
- Topic: Why is My Media for Alexa charged as a subscription instead of a one-off?
- Replies: 5
- Views: 17471
Why is My Media for Alexa charged as a subscription instead of a one-off?
We often get asked why My Media is charged as a subscription rather than a single one off app download or even free. Firstly - remember we are not affiliated/associated/paid for by Amazon. We are a completely independent company who wants to help users listen to their music easily with Alexa devices...
- Thu Aug 30, 2018 7:51 pm
- Forum: Questions or Issues
- Topic: Tracks playing twice in playlists
- Replies: 4
- Views: 8470
Re: Tracks playing twice in playlists
We had a bug that was fixed in 1.3.91.0 which meant that a track could be indexed twice if it appeared in a playlist and that playlist was scanned after the tracks were scanned. It sounds like you might have been impacted by that. Would suggest updating to the latest version from our website. That i...
- Tue Aug 28, 2018 10:19 pm
- Forum: Questions or Issues
- Topic: Album Artwork
- Replies: 2
- Views: 7252
Re: Album Artwork
Rules are: 1. Try to extract the artwork from the first track in a group (whether that's an album or an artist) 2. If can't find, then look for folder.jpg in the folder the track lives in 3. If can't find, then look for folder.png in the folder the track lives in There is a bug in the current versio...
- Tue Aug 28, 2018 10:14 pm
- Forum: Questions or Issues
- Topic: Tracks playing twice in playlists
- Replies: 4
- Views: 8470
Re: Tracks playing twice in playlists
Can you search for an example song that appears twice in a playlist using the 'Songs' tab of the My Media web console.
Do you get two rows appear for each song there? If so, can you hover over the filename column and see whether the paths are the same or different?
Do you get two rows appear for each song there? If so, can you hover over the filename column and see whether the paths are the same or different?
- Tue Aug 28, 2018 10:12 pm
- Forum: Questions or Issues
- Topic: Partial Indexing
- Replies: 1
- Views: 5480
Re: Partial Indexing
Hi, Thanks for your emails and forum post - unfortunately we can't provide telephone support. It also looks like you correctly added your iTunes library xml file but that the computer may have been restarted before it finished indexing or could save it's database to disk. Please can you re-add your ...
- Mon Aug 27, 2018 6:11 pm
- Forum: Questions or Issues
- Topic: Can I ask My Media to play on sonos from alexa?
- Replies: 1
- Views: 5720
Re: Can I ask My Media to play on sonos from alexa?
My Media does now work with the Alexa integration on the Sonos One so is this an option? Currently Amazon does not allow third party skills (or provide any API) to choose a specific speaker or multi-room group to play music to. However, if your Alexa is linked to a Sonos system via Bluetooth then we...
- Mon Aug 27, 2018 7:14 am
- Forum: Questions or Issues
- Topic: Some files not indexing
- Replies: 9
- Views: 15314
Re: Some files not indexing
When ffmpeg is installed and enabled, the following file types are indexed:
.mp3
.m4a
.m4b
.flac
.wma
.aif
.ogg
.wav
When indexing completes, the status of the Watch Folder should go to 'Serving' - in your case, is it stuck at 'Indexing' with the counter not increasing?
.mp3
.m4a
.m4b
.flac
.wma
.aif
.ogg
.wav
When indexing completes, the status of the Watch Folder should go to 'Serving' - in your case, is it stuck at 'Indexing' with the counter not increasing?
- Mon Aug 27, 2018 7:10 am
- Forum: How-Tos
- Topic: How to find your My Media for Alexa log files
- Replies: 0
- Views: 13904
How to find your My Media for Alexa log files
If the My Media for Alexa web console is working, then the easiest way to download your My Media logs is to click on the 'Support' tab then 'Download Logs'. This will download a zip of the relevant log files which you can then email to support. If My Media for Alexa has stopped working and you can't...
- Sun Aug 26, 2018 8:14 pm
- Forum: How-Tos
- Topic: How to index your iTunes library
- Replies: 0
- Views: 12939
How to index your iTunes library
If you use iTunes, you can use My Media to play your iTunes library through your Alexa compatible device. There are two ways of doing this: 1. Create a Watch Folder over your music library folder. This will index your media files just like any other folder on your computer. This is really simple to ...