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Qnap NAS: My Media for Alexa could not connect....
Posted: Tue Jun 02, 2020 2:15 pm
by Mac-Hermann
Hi, I got the error: "My Media for Alexa could not connect to the internet. Please check you have a valid internet connection."
System: Qnap Nas
App: Downloaded via the QnapClub App Center
Working since: February 2020
First malfunction recognized: June, 1st
Tried solutions:
- Restart of the system
- Checked the internet of the system
- Uninstall an Reinstall the App
Always getting the same error message. Can I do something else?
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Mon Jun 08, 2020 4:20 pm
by randyth
I have exactly the same problem.
Any solutions?
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Tue Jun 09, 2020 6:37 am
by Mac-Hermann
Any news on this? A short reply would be great...
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Wed Jun 10, 2020 3:05 pm
by wienbarg
Maybe it's the same as with MyMedia on Raspberry Pies?
There seems to be problems with the way Amazon handles https-requests (???)
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Fri Jun 12, 2020 7:59 am
by Lozzy_uk
wienbarg wrote: ↑Wed Jun 10, 2020 3:05 pm
Maybe it's the same as with MyMedia on Raspberry Pies?
There seems to be problems with the way Amazon handles https-requests (???)
I'm using a pi but not having a specific problem
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Fri Jun 12, 2020 8:31 am
by wienbarg
I'm using a pi but not having a specific problem
Lucky for you
There were reports on June 1st about it her in the forum. Bizmodeller said they knew about it and solved it.
But I'm still getting the error
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Tue Jun 23, 2020 8:00 am
by wienbarg
My Raspberry (2B) is working again.
I had to renew some certificates.
I hope the QNAPS will be working too soon...
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Sun Jun 28, 2020 7:42 pm
by randyth
This is still an issue on my QNAP NAS, even when using the V1.3.126.0 build.
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Sun Jun 28, 2020 7:52 pm
by bizmodeller
HI,
We've built our own QNAP package now which will soon be available on our website; for now please use these links:
https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg
https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg
We've tested these with another user who confirmed this resolved the certificate issues recently on QNAP devices,
thanks
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Mon Jun 29, 2020 4:24 pm
by randyth
That new build works great. Thanks, problem solved.
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Thu Jul 02, 2020 11:41 am
by RationalGeorge
It worked for me too, and you should definitely advertise that you have a qnap package now, as it's a better solution than using docker or container station, and would probably generate quite a few sales!
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Sat Jul 04, 2020 9:03 pm
by bizmodeller
- will do; we're also talking to QNAP about getting it into the store so lots moving on here. Thanks for the support
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Tue Jul 07, 2020 3:16 pm
by mogodon
If I install this .qpkg, 1.3.129.0 (x86_64) over my existing version* will it lose the database?
*
Existing Version: 1.3.122.0 (x86_64)
https://www.qnapclub.eu/en/qpkg/705
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Sat Jul 25, 2020 3:41 pm
by budi67
Hello
I just try this skill with my Qnap TS-431 and no result.
When i try to play anything, Alexa said "Sorry, I can’t access skill mymedia right now"
Anything is activate
Any idea ?
Thanks
UPDATE : Sorry it's all OK
Re: Qnap NAS: My Media for Alexa could not connect....
Posted: Sun Jul 26, 2020 7:47 pm
by bizmodeller
Nope it should be seamless