Problems with rtRemote for Windows 8

Forum dedicated to rtRemote, our Windows 8 App for remote controlling iTunes
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bullywug
Posts: 2
Joined: Fri Oct 24, 2014 11:33 am

Problems with rtRemote for Windows 8

Post by bullywug »

I posted this earlier today but the post seems to have gone missing somehow so I'm posting it a second time in the hopes someone can help.
I have rtRemote for Windows 8. I use it to stream music from my PC in the living room to my PC in my office. I have started having two different issues. I have tried uninstalling and reinstalling rtRemote and I've upgraded iTunes to the latest version but I'm still having the same problems.
The first problem is that when I am in my playlist and I click a song sometimes it will play the song and other times it will play a different song. I've checked and I'm able to play the songs on iTunes and with the Xbox Music app in Windows 8 over the network so the song files are fine. The other problem is that the program will no longer send the music to my computer speakers. No matter what combination I click in the speaker settings within rtRemote the music comes out of my receiver.
Can anyone offer any suggestions on what the problem might be? Any help is appreciated.
bullywug
Posts: 2
Joined: Fri Oct 24, 2014 11:33 am

Re: Problems with rtRemote for Windows 8

Post by bullywug »

I'm still struggling with this problem and it's made the program unusable. Uninstalling the app didn't help.
bizmodeller
Posts: 438
Joined: Thu Nov 14, 2013 8:40 pm

Re: Problems with rtRemote for Windows 8

Post by bizmodeller »

Please can you try to update to the latest version of rtRemote and see whether this resolves the issue? We made some changes which make it compatible with iTunes 12
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