bizmodeller

I have iHomeServer installed on my Windows Server 2012R2 Essentials machine. iHomeServer version 3.1.90.0 was running on this platform since Jan 17 2016. Today I was adding some new videos to this server via iTunes when I noticed that iHomeServer was no longer running. A message window pop-up stated the Bizmodeller iHomeServer Service had not started. Restarting this service using the available option on the message window pop-up did not work. I checked running services and did not find the Bizmodeller iHomeServer service at all.

I uninstalled iHomeServer using the Windows Server Dashboard option. I rebooted the Windows Server. I then tried to reinstall iHomeServer. It would not install (a message window pop-up confirmed this). I then tried to install IHomeServer version 3.1.84.0. This version of iHomeServer installed with no problems. I did have to re-enter my credentials to have Bizmodeller iHomeServer service start but the process worked and iHomeServer is now again working.

I installed one optional Windows update since Jan 17 2016, KB3135449. I can not find any information about this update. Did this update cause this problem?

We are not aware of any stability issues with 3.1.90.0 nor any impact of the recent Windows updates. I would be grateful if you could upgrade back to 3.1.90.0 and see if the issue happens again. If it does, please zip and email us a copy of your log files to our support email address - support [at] bizmodeller.com and we can take a further look.