Finally! That took some time. The Fault lies with the latest Sonos Software Update. The culprit is Version 9.2 Build 46357250. If I ask my Amazon Echo Dot directly (so none of my Sonos equipment can hear) The albums play just fine. This is NOT the fault of, or any responsibility of My Media. The tro...

Hi Alex, Yes, there are 17 files in the album and all of them show on the Now Playing playing page and try as I might it never moves to the second track or anything other than track 1. I've tried this with multiple albums and same thing. This is a bug that stays in the database as uninstalling / upg...

Thanks.

Thanks for the reply Alex. Have updated my initial post in an effort to clarify the problem and have included a link to a dropbox copy of the log files. Hope that makes it a little easier to diagnose the problem. Is there some mechanical way to turn loop mode off other than the verbal command? Some ...

The Problem: *UPDATE* SONOS software update destroys playing of an Album using MyMedia. Sonos will not let you roll-back to a working version of the software. If I say "Alexa play album Blade Runner" It just plays the first track and keeps looping it indefinitely. If I go to Now Playing, I can see a...

I go to Settings > Clear My Media Database I then reboot my server I then go to Albums only to see all the old Albums STILL with all the wrong filenames in them So I go to Watch Folders and then Trigger a Rescan. When I then go to Albums STILL all the wrong filenames are there. I even uninstall My M...