Well bollocks to you lot if you can't respond to a forum post or an emailed support query.

Still can't get it to interact with Music.app on my Mac. Throws error about MyMediaiTunesMusicLibrary.xml saying "Aborted: Input string was not in a correct format" I've been through my library and got rid of all the characters likely to be unfriendly to XML and throwing your generated file at xmlli...

Sent it in on the 29th. Not heard anything back yet - did you get it?

Hate to tell you this, but that update doesn't work. At least not for me. Mac version. On Catalina (10.15.5). Music library DB in ~/Music as advised by Apple Music files on an external drive because there are lots of them and configured as such in the Music app. iTunes music page says status is Erro...