My playlists just stop playing at random, not during a track, its always at the end of a track then silence, but if i say "Alexa, Next" it moves on and plays again.
I have checked i dont have any blank mp3 files but all seems in order, any ideas?
"Enable Replay Gain" only shows up when you click Enable Transcoding on the Settings tab. The reason we asked is because we wanted to know whether it was a transcoding only issue or not; i.e. we were not recommending you enable 'Replain Gain' in order to solve this, was just a diagnostic step.
I am experiencing the same issues lately and I don't know what is going wrong (mainly because I did some infrastructure changes).
Since last month I migrated my server from a Raspberry PI to a dedicated Ubuntu Server VM under Proxmox (4th gen I5 CPU). In addition, the music files are now stored on an external HDD connected via a passed-through USB. On top of this I am now using a Ubiquity USG as router.
I am experiencing this issue on all my Alexa devices (different types) and also on other Alexa devices that are using my server in a shared way.
I am not using transcoding and changing from push to port forward did not helped.
The only errors that I am able to find are the MyMedia logs
06/01/2021 07:26:51.443 712:0 5981 PushClient.cs:Ws_OnMessage:237 Received message: {"DeviceID":"amzn1.ask.device.HEX_PRIVATE_ID","PlaylistID":"54e2534b-2293-4bfa-9eb3-b100d56dbd22","MediaItemID":"88647a69-df70-4338-9637-683ea434c579","MediaPlaylistItemID":"51cd2eed-01d8-4528-aab4-27caa6336e85","Offset":0,"ErrorCode":"","ErrorMessage":"","NotifyType":0,"MessageType":9,"Locale":"en-US","TransactionID":"a1f27c2e-4b0a-4a04-b543-42d55490f8d1"}
and
06/01/2021 07:26:51.452 712:0 5984 ServiceAgent.cs:CleanUpPlaylists:1025 Error cleaning up in memory playlists - System.NullReferenceException: Object reference not set to an instance of an object
at MyMediaEchoService.ServiceAgent.CleanUpPlaylists () [0x000de] in <9431421424854cb5aa00678e7b78ad01>:0
