mymedia on raspberry pi stopped working

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dbinder101
Posts: 9
Joined: Tue Oct 02, 2018 4:14 pm

mymedia on raspberry pi stopped working

Post by dbinder101 »

I was using mymedia successfully for a few weeks. Today, suddenly, when I bring up the control panel it pops an error "mymedia cannot connect to the Internet..." The raspberry pi is functionally normally and is definitely connected to the Internet. I uninstalled and re-installed mymedia but I still get this error. Any ideas?
majones
Posts: 8
Joined: Sat Aug 25, 2018 5:18 pm

Re: mymedia on raspberry pi stopped working

Post by majones »

I've got exactly the same problem. I'm also using a RPi3.
bizmodeller
Posts: 458
Joined: Thu Nov 14, 2013 8:40 pm

Re: mymedia on raspberry pi stopped working

Post by bizmodeller »

Unfortunately there’s an issue with the Raspberry Pi / Linux version of My Media. This is due to a change of Amazon’s SSL certificates we believe occurred today.

We’re actively working on a fix and anticipate having a resolution within the next few hours - we’ll email you again then,

Apologies for the inconvenience and thanks for your understanding,
bizmodeller
Posts: 458
Joined: Thu Nov 14, 2013 8:40 pm

Re: mymedia on raspberry pi stopped working

Post by bizmodeller »

This issue should now be resolved; please reply if you are still experiencing issues
dbinder101
Posts: 9
Joined: Tue Oct 02, 2018 4:14 pm

Re: mymedia on raspberry pi stopped working

Post by dbinder101 »

It worked, we're back in business, thanks for the quick response! :D
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