bizmodeller

Full message:
My media for Alexa could not connect to the internet. Please check you have a valid internet connection.
Click ok to try connecting again.

I obviously have an internet connection or I couldn't send this message from the computer it is installed on.

Unfortunately there’s an issue with the Raspberry Pi / Linux version of My Media. This is due to a change of Amazon’s SSL certificates we believe occurred today.

We’re actively working on a fix and anticipate having a resolution within the next few hours - we’ll email you again then,

Apologies for the inconvenience and thanks for your understanding,

This issue should now be resolved; please reply if you are still experiencing issues

Hi,

I'm still getting this problem, in fact, I've never been able to get it to work.

I'm currently running a QNAP TS-431p2

Hi, I got the same error: "My Media for Alexa could not connect to the internet. Please check you have a valid internet connection."
System: Qnap Nas
App: Downloaded via the QnapClub App Center
Working since: February 2020
First malfunction recognized: June, 1st

Tried solutions:
- Restart of the system
- Checked the internet of the system
- Uninstall an Reinstall the App

Always the same error message.

Hi,

Hopefully we have resolved this issue. Please can you update the app on your QNAP to one of the following depending on whether you need ARM or x64:

https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg
https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg

Please let us know if this resolves the issue,

Thx

I was having the same problem so I have download the version you point to and now I get the following message:

Server Error in '/' Application.
Invalid context
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: Invalid context

Source Error:

The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

<%@ Page Language="C#" Debug="true" %>

or:

2) Add the following section to the configuration file of your application:

<configuration>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>

Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

Stack Trace:


[HttpException (0x80004005): Invalid context]
ASP.signin_amazon_aspx.Page_Load() +272
System.Web.UI.Control.OnLoad(EventArgs e) +103
System.Web.UI.Control.LoadRecursive() +68
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3811

I'm sorry to say, that the problem still exists (same error message). I installed your version MyMediaAlexa_1.3.126.0_x86_64.qpkg.

Can you please email your latest logs on .126 ? Thx
You can access these via:
http://ip:52051/logs

@bizmodeller: Send it to you via PM

ok thanks - please try this version now:

https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg
https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg

Please let me know if they work better

thanks,

Okay, we are one step further. The App is getting to the Amazon "Allow/Deny" Screen where I click in Allow, of course. But then the same error appears. I Send the logs via PM to you.

For QNAP users, please update to these builds:

https://bizmodeller.s3.amazonaws.com/My ... 86_64.qpkg
https://bizmodeller.s3.amazonaws.com/My ... m-x41.qpkg

We've tested these with another user who confirmed this resolved the certificate issues recently on QNAP devices,

thanks

This still does not work

At this rate my subscription will of run out before I have had chance to use it.

Not good!

Come on guys sort it out.

Please.

@Jaffo -this looks like an unrelated issue. We've seen this before when cookies are not enabled on your browser. Can you try another browser or try in an incognito session to clear existing cookies. You will need to navigate back to http://localhost:52051 before you start.

Thank you. That has fix it.