myMedia License Issue

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mmmjlang
Posts: 2
Joined: Wed Jun 03, 2020 6:08 pm

myMedia License Issue

Post by mmmjlang »

Hello,
I recently changed my Amazon login email address (due to changing my ISP).

I noticed that myMedia for Alexa picked up on this change and correctly shows the new login address but now says my subscription has expired. My subscription is actually paid until December, 2020.

Is there a way to update my license so that it knows about my new Amazon email address login?

Thank you,
Marty
mmmjlang
Posts: 2
Joined: Wed Jun 03, 2020 6:08 pm

Re: myMedia License Issue

Post by mmmjlang »

My question was answered via email. Thanks. My license was updated to use the new address.
Thanks,
Marty
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