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myMedia License Issue

Posted: Thu Jun 04, 2020 4:52 pm
by mmmjlang
Hello,
I recently changed my Amazon login email address (due to changing my ISP).

I noticed that myMedia for Alexa picked up on this change and correctly shows the new login address but now says my subscription has expired. My subscription is actually paid until December, 2020.

Is there a way to update my license so that it knows about my new Amazon email address login?

Thank you,
Marty

Re: myMedia License Issue

Posted: Sat Jun 06, 2020 6:48 pm
by mmmjlang
My question was answered via email. Thanks. My license was updated to use the new address.
Thanks,
Marty