new install - linked but not connected

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natty
Posts: 1
Joined: Mon Oct 03, 2022 5:39 pm

new install - linked but not connected

Post by natty »

hi

just installed the docker image on my synology nas.
all seemed to go OK, signed up, paid for a year. but its not working

says Not connected at the top underneath the build number
watched folders - items in there all say queued (I tried adding more other than the default medialibrary one but same thing happens) - clicking on the little log icon, gives me a 404 link being - synologyip:52051?/importlog?guid=someguid
servers: nothing in there
unpair - says its paired, although have tried unpairing and adding again to no avail, I had run it up for the first time and clicked the button after navigating to the http://synologyip:52051, linked to my amazon account, and it redirected back but just sat there doing nothing.
tried it on the default url with no token, and got the above.

I followed this post to get it set up
viewtopic.php?t=4119

can anyone offer any assistance. really only want this for audiobooks for the kids, so would be great if i could get it working.

digging in the logs looks like its erroring here:
03/10/2022 17:34:40.535 7:0 19 MediaClientController.cs:Register:44 Attempt 4
03/10/2022 17:34:40.535 7:0 19 AmazonLoginManager.cs:Login:60 There is no authorization header
03/10/2022 17:34:40.535 7:0 19 AmazonLoginManager.cs:Login:72 Forcing a token refresh...
03/10/2022 17:34:40.727 7:0 18 AmazonLoginManager.cs:Login:102 Error getting token - System.Net.Http.HttpRequestException: Response status code does not indicate success: 500 (Internal Server Error).
at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode () [0x00040] in <bc3bbe811b4e46778316cb51d004cd96>:0
at MyMediaEchoService.AmazonLoginManager.Login (System.Boolean forceRefresh) [0x00283] in <f3ab1eb3edbb4f7d8c695d827d8f0f28>:0
03/10/2022 17:34:40.728 7:0 18 MediaClientController.cs:Register:50 Error - System.Net.Http.HttpRequestException: Response status code does not indicate success: 500 (Internal Server Error).
at MyMediaEchoService.AmazonLoginManager.Login (System.Boolean forceRefresh) [0x0057b] in <f3ab1eb3edbb4f7d8c695d827d8f0f28>:0
at MyMediaEchoService.MediaClientController.Register () [0x0011a] in <f3ab1eb3edbb4f7d8c695d827d8f0f28>:0
03/10/2022 17:34:43.728 7:0 18 MediaClientController.cs:Register:54 Giving up.
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