subscription has expires; can't renew

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rogaven
Posts: 1
Joined: Mon Nov 28, 2022 11:30 am

subscription has expires; can't renew

Post by rogaven »

Hi, I am new here.
I have a problem with the renewal of my subscription. On 19 November I received a notice that my subscription ends in 8 days.
I followed the instructions but could not renew my subscription. I immediately wrote to support but received no reply.
mail.jpg
mail.jpg (91.31 KiB) Viewed 6853 times
Now my subscription has expired
error.jpg
error.jpg (75.35 KiB) Viewed 6853 times
and the renewal situation is the same.
renew.jpg
renew.jpg (135.32 KiB) Viewed 6853 times
What can I do so that I can use My Media for Alexa again?
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