Alexa still asks me to use the Companion App to pair My Media even though I've already done it

[bizmodeller]

This tends to be because you are using multiple profiles on your Alexa device.

For example, if you set up your Amazon using [email protected] and then used the Amazon Alexa Companion App to pair My Media, this would work fine. However, if your Echo device was in a "household" with another account, eg [email protected] then if your Alexa was switched to Jane's profile, then the skill wouldn't have paired with My Media as Jane hadn't yet paired.

Easiest way to check is to say: Alexa, which profile is this? Check this is the same profile you are using to log into the Alexa Companion app.

If you registered your My Media server with one account ([email protected]) but want to use it from another profile (eg [email protected]) then you can use the Sharing feature of My Media to allow your library to be used by [email protected]. Once Jane enables and links the My Media skill she'll have access to your My Media server once you send the invite.