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Songs with accents letters fail to play
Posted: Sun Sep 30, 2018 3:00 pm
by kricker
I have songs with accent letters such as "Agua Salá" from the group "Bomba Estéreo". The songs will fail to play. I get a streaming error. I can not skip the track as the playlist just gets stuck on that song.
Re: Songs with accents letters fail to play
Posted: Sat Oct 06, 2018 7:02 am
by bizmodeller
How was this track indexed? From Watch Folder or from iTunes scan?
would you be able to send us a copy of your log files (Support tab / Download Log Files) to our support email address so we can take a look please?
Re: Songs with accents letters fail to play
Posted: Wed Dec 05, 2018 6:08 pm
by kricker
Sorry for the late reply. I never saw a notification.
The file was scanned through watched folders. I'll grab the log and upload it. I could not attach, it siad the file was too big. Here is a DropBox link.
https://www.dropbox.com/s/1jo8oe7qhje9e ... 0.zip?dl=0
Re: Songs with accents letters fail to play
Posted: Sat Jan 12, 2019 5:41 pm
by kricker
Any news on this?