MyMedia has suddenly stopped working
Posted: Fri Dec 07, 2018 9:01 am
I just purchased a subscription around a month ago & it's acting as if the server is down. When I ask Alexa to play media it responds "Your My Media server is not connected. Please make sure the computer running My Media is switched on & connected to the internet". When I open the app, the window that reads "Please wait whilst the My Media for Alexa Windows Service starts up. This may take a few minutes, particularly if your computer has just been started" comes up & the green progress bar moves but that's all. Anyone have any suggestions? Thanks!