Needs 'privleges' to finish install.

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picard25
Posts: 1
Joined: Fri Dec 07, 2018 1:42 pm

Needs 'privleges' to finish install.

Post by picard25 » Tue Dec 11, 2018 3:12 pm

I run a Win 10 64bit PC and when I try to install MyMedia (either 64 or 32bit) the install proceeds until it can not start the MyMedia service-see attached jpeg.
MyMedia Fail.JPG
MyMedia Fail.JPG (34.53 KiB) Viewed 194 times
Now,I have no problem installing other programs and at a loss why this one is causing problems.As the install file is a .msi I can not run as Admin.Now looking for a genius.
bizmodeller
Posts: 362
Joined: Thu Nov 14, 2013 8:40 pm

Re: Needs 'privleges' to finish install.

Post by bizmodeller » Tue Dec 18, 2018 7:04 pm

If you receive the error "Service 'My Media for Alexa Service' (MyMediaForAlexa) failed to start. Verify that you have sufficient privileges to start system services", please first verify that you have Microsoft .Net installed by installing from this link:

https://docs.microsoft.com/en-us/dotnet ... windows-10
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