Page 1 of 1

Purchasing Questions

Posted: Thu Dec 27, 2018 4:33 am
by SoldSpartan
Do I get a confirmation if I buy a something off my media alexa?

Re: Purchasing Questions

Posted: Thu Dec 27, 2018 8:43 pm
by bizmodeller
Not sure I understand the question.

When you purchase a year subscription to My Media, you get a confirmation email with receipt.

There are no additional purchases within My Media once that step is done, i.e. you can't purchase anything using My Media for Alexa.

Re: Purchasing Questions

Posted: Fri Dec 28, 2018 12:29 am
by SoldSpartan
Yeah I was just making sure that you receive a confirmation email when purchasing a year subscription.

Re: Purchasing Questions

Posted: Sun Dec 30, 2018 7:46 pm
by bizmodeller
Yup absolutely. And to be clear because we get asked this a lot - we do not create a recurring payment with Paypal - it's a one off payment for 1 year of access. At the end of the year, you would need to purchase another year; we do not automatically charge the next payment.

Re: Purchasing Questions

Posted: Wed Jun 10, 2020 10:11 pm
by Lgkahn
didnt get email. and cannot get support as i can only have one server actigve as once. even though i paid for more