Purchasing Questions

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SoldSpartan
Posts: 2
Joined: Thu Dec 27, 2018 4:23 am

Purchasing Questions

Post by SoldSpartan »

Do I get a confirmation if I buy a something off my media alexa?
bizmodeller
Posts: 458
Joined: Thu Nov 14, 2013 8:40 pm

Re: Purchasing Questions

Post by bizmodeller »

Not sure I understand the question.

When you purchase a year subscription to My Media, you get a confirmation email with receipt.

There are no additional purchases within My Media once that step is done, i.e. you can't purchase anything using My Media for Alexa.
SoldSpartan
Posts: 2
Joined: Thu Dec 27, 2018 4:23 am

Re: Purchasing Questions

Post by SoldSpartan »

Yeah I was just making sure that you receive a confirmation email when purchasing a year subscription.
bizmodeller
Posts: 458
Joined: Thu Nov 14, 2013 8:40 pm

Re: Purchasing Questions

Post by bizmodeller »

Yup absolutely. And to be clear because we get asked this a lot - we do not create a recurring payment with Paypal - it's a one off payment for 1 year of access. At the end of the year, you would need to purchase another year; we do not automatically charge the next payment.
Lgkahn
Posts: 3
Joined: Tue Jun 09, 2020 9:48 pm

Re: Purchasing Questions

Post by Lgkahn »

didnt get email. and cannot get support as i can only have one server actigve as once. even though i paid for more
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